My Student Admin (MSA)

Use the buttons to expand or collapse the section.

• Why am I getting an error when I initially use web enrolment?

  If you get an error message when you initially attempt to use web enrolment it may be because:

  • you have active sanctions, or
  • your course or selected subject is not enabled for web enrolment.
  • it is one of the first few days of the enrolment period, and the system is overloaded with the number of students attempting to enrol simultaneously.

• Why am I getting a subject enrolment error message?

  Attempting to web enrol in some subjects may lead to a subject enrolment error message appearing.

  Each faculty owns its subjects. Faculties set up and implement rules or restrictions for their subjects. Usually, error messages occur because the web enrolment system enforces the faculty’s implemented rules or restrictions. These rules or  restrictions are known as  subject access conditions.

  The types of subject enrolment error messages include:

  • Subject requisites

    The error messages for subject based academic requisites and admission requisites are identical:

    • Academic requisites can apply to specific subjects that are required to be completed either as co-requisites or pre-requisites. Some subjects require that you have completed a specified number of credit points in your course before attempting the specific subject.

    • Admission requisites apply when access to specific subjects are restricted to students in specific courses or groups of courses. For example, a postgraduate subject may be restricted to students admitted to postgraduate courses.

      In certain circumstances, admission requisites are applied to subjects to ensure that students who MUST do the subject get first priority to enrol into it. These subjects are also sometimes opened  to other students who wish to take them as electives, one week before the session begins.

    For both academic requisites and admission requisites, you should refer to the subject access conditions. If after consulting these you think your circumstances justify enrolment in a particular subject, you should submit an eRequest to request enrolment.

  • Other requisites

    Other requisites are used where the faculty owning the subject wants you to:

    • do something prior to enrolment, or
    • demonstrate readiness before you are permitted to enrol.

    Refer to the subject access conditions for further details.

    You can submit an eRequest to express interest in enrolling in the subject. Within this e-Request you can provide evidence that you have met the specific faculty based access conditions.

  • Full load

    All courses have a limit enforced on how many credit points of subjects you can enrol in any one session.

    An eRequest can be used to request enrolment in a subject that will take you over the credit point limit. The subject access conditions for your course may give some guidance as to the circumstances that would need to apply for such a request to be successful.

  • Quotas

    This error provides no explanation apart from stating that changes could not be saved.

    Once enrolments have reached the quota no further enrolments are permitted.

    While every effort is made to accommodate student demand for each subject, there comes a time when further expansion is impossible.

    Should students withdraw from the subject, places would again become available for enrolment.

  • Availabilities

    Shows if you are attempting to enrol in a location and session combination (known as an availability) not intended for you.

    Some availabilities are only open to:

    • offshore students, or
    • students in certain fee categories.

    If you receive this error message, there is no appeal mechanism via e-Request.

  It is possible that your subject enrolment may have multiple problems. If this is the case, the system will display the first problem that it detects.

  You must submit separateeRequests to deal with each problem.