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Using UTS systems

IT Support

ServiceConnect is the first point of contact for students for IT Support and Audio Visual Services. It has two main functions

  • An online knowledge base with self-service instructions to provide specific help for common queries such as connecting to wireless.
  • ServiceConnect, where you can submit a support request, including booking of audio visual equipment.

Phone support

For Broadway and Haymarket 
Contact: +61 2 9514 2222 or from an internal UTS phone dial 2222

Hours of operation during sessions
Mon - Fri 8:00 am to 9:30 pm
Sat and Sun 9:00 am to 5:00 pm

IT Support centre locations and opening hours

Broadway

Building 10
Level 2, Room 212 (CB10.02.212)

Hours of operation
Mon - Fri 8:00 am to 9:30 pm
Sat and Sun 9:00 am to 5:00 pm

Haymarket

Building 5
Block C, Level 1, Room 41 (CM05C.01.41)

Hours of operation
Mon - Fri 9:00 am to 9:30 pm
Sat and Sun CLOSED

During session break:
Mon - Fri 9:00 am to 5:00 pm

Tell us how we're doing 

Your feedback enables us to review and improve our services and facilities – that’s really important to us. To tell us how you think we are doing by sending an e-mail to itd.feedback@uts.edu.au