COVID-19 Response
To support social distancing, we're pausing counter service until further notice. We will continue to support the Universities IT enquiries by phone support or Serviceconnect.
We thank you for your understanding and cooperation.
Online support
ServiceConnect is the first point of contact for students for IT Support and Audio Visual Services. It has two main functions
- An online knowledge base with self-service instructions to provide specific help for common queries such as connecting to wireless.
- ServiceConnect, where you can submit a support request, including booking of audio visual equipment.
Phone support
Broadway and Haymarket
Contact: +61 2 9514 2222 or from an internal UTS phone dial 2222
Hours of operation during sessions:
Monday to Friday - 8:00am to 9:30pm AEST/AEDT
Saturday and Sunday - 9:00am to 5:00pm AEST/AEDT
IT support centre location and hours
Broadway
Building 10
Level 2, Room 212 (CB10.02.212)
Hours of operation
Mon-Fri 9:00am to 9:30pm AEST/AEDT
Sat & Sun 9:00am to 5:00pm AEST/AEDT