UTS offers a confidential counselling service to help with a wide range of personal, psychological, study-related and administrative difficulties. If you have urgent situations after-hours, please use the emergency contacts list.
Counsellors can help in situations where you:
- think you may have chosen the wrong course
- have stressful circumstances or psychological or emotional issues which interfere with your studies
- need help managing administrative problems, appeals, or complaints
- want to develop better generic learning skills
- need help as you are on Academic Caution
Counselling services are available to:
- current UTS students
- international students
- couples, if both are students
In most situations the service is free of charge; a few services carry a charge that can be bulk billed to Medicare or Medibank Private (for students with Overseas Student Health Cover).
If you are concerned about the mental health of a student, please see our referrals section.
Inside a first counselling session video:
In addition, UTS's Equity & Diversity Unit offer advice and support around your rights and responsibilities including discrimination and harassment, as well as UTS policy, legislation and procedural guidelines. They also provides links to mental health and wellbeing information and resources.
You can also access information on resolving grievances, disputes and appeals – information on the processes in place for resolving problems and dealing with grievances.
The Counselling Service is made available to service users subject to demand, which varies at different times in the academic year. Service users will be informed of the nature, frequency and duration of service that is reasonable, based on the level of demand, staff availability, and service user needs.
The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.