Find the best contact number to get help.
in an emergency, call triple zero: 000
Campus security
- dial 6 (internal telephones)
- free call 1800 249 559
Accidents, incidents and hazards
- report to a staff member or to 9514 1192
Police
- Police Assistance Line: 131 444 (24-hour non-emergency assistance)
- Victims Access Line: 1800 633 063 (24-hour support for victims of crime)
- Crime Stoppers: 1800 333 000
Emergency counselling and services
Mental health services
- Lifeline Counselling Service: 13 11 14 (24-hours)
- NSW Mental Health Line: 1800 011 511 (24-hours)
- Royal Prince Alfred Hospital crisis service: 9515 6111 (ask for after-hours crisis workers)
- Beyondblue Support Service: 1300 224 636
- Headspace: 1800 650 890
- Kids Helpline: 1800 55 1800
- MensLine Australia: 1300 789 978
- Suicide Call Back Service: 1300 659 467
- 13 YARN or 13 92 76: 24-hour support from an Aboriginal or Torres Strait Islander crisis supporter
Sexual harm, gender-based violence and domestic violence services
- We want all members of the UTS community to be safe from sexual harm and gender-based violence (GBV). Visit Our commitment to a campus free of sexual harm for help, resources and information about emergency support, how to make a report or disclosure and further UTS and community support services.
- UTS sexual harm support line: 1800 531 626, 9am to 5pm, Monday to Friday (excluding public holidays). The support line is staffed by professionally trained, trauma-informed safety caseworkers. UTS Security will connect you with support out of these hours.
- NSW Rape Crisis, Rape and Domestic Violence Services Australia: 1800 424 017
- NSW domestic violence line: 1800 656 463 (24-hours)
- UTS staff can contact our EAP provider, TELUS Health: 1300 361 008. More information about the Employee Assistance Program is available on SharePoint (UTS staff only, log-in required)
Alcohol and drug counselling
- Alcoholics Anonymous: 1300 22 22 22 or 9799 1199 (24-hours)
Emergency accommodation
- Homeless Persons' Information Centre: 1800 234 566 (7 days, 9am to 10pm)
Emergency counselling for Australians overseas
UTS partners with International SOS (ISOS) (opens an external site), a 24-hour emergency resource centre. Australian students overseas can contact ISOS for referral to emergency counselling.
The Department of Foreign Affairs and Trade provides emergency services for Australians who are overseas, including access to Lifeline 24-hour phone counselling via the Consular Emergency Centre. Calls to the local Australian high commission, embassy, or consulate in various countries can also be transferred to Lifeline for the cost of a local call. Visit smartraveller.gov.au (opens an external site) for further information.
- The Consular Emergency Centre: +61 2 6261 3305 (or 1300 555 135 within Australia)