Trying to manage your enrolment and have a question or experiencing a technical issue? Take a look at these FAQs.
When it the UTS timetable published?
The UTS timetable is usually published the Friday prior to re-enrolment opening.
The enrolment system says it’s not open yet. When does it open?
When re-enrolment opens for you will depend on your course. Check your opening date on the re-enrolment schedule.
I’ve forgotten my password for My Student Admin. Help!
You can reset your password yourself.
Enrolment systems aren’t working on my Mac, iPhone or iPad. What do I do?
Some Mac, iPhone and iPad users have reported difficulty enrolling. If you’re having problems enrolling with one of these devices, try switching browsers or devices. If you’re still having a problem, contact IT Support.
I have a sanction on my academic record preventing me from enrolling. What do I do?
Find more about sanctions and how to resolve them.
Which subjects should I enrol in?
Look at the course program for your degree in the UTS handbook (use the year you started your course). When choosing your subjects consider the:
- course structure
- recommended sequence
- completion requirements
Can I change the subjects I’m enrolled in?
You can make changes to your subject enrolment before last day to enrol for the current session.
If you need to withdraw from a subject, make sure you do this before the census date. This will help you avoid an academic or financial penalty.
Find out more about enrolment changes.
What do I do if I’ve applied for an Internal Course Transfer (ICT)?
You should re-enrol in subjects for your current course. If your application is successful, you can vary your enrolment after you’re admitted to your new course.
Can I get subject pre-requisites waived?
No. This is so you’ll have the knowledge and skills to meet the academic demands of the subject.
Can I enrol in more than the standard full-time load of subjects per session?
Full-time and international students typically have a study load of 24 credit points a session. Part-time students have a reduced session load. Undertaking more than 30 credit points a session is not normally permitted. Individual faculty conditions will apply.
Do I have to enrol in subjects in the Summer session?
While you should be enrolling in both Autumn and Spring sessions, enrolling in the Summer session is optional. If you do choose to enrol in the Summer session, you can enrol in a maximum of 24 credit points.
For more information, see Summer enrolment.
How can I change my major, sub-major or stream?
Some UTS courses are more flexible and allow you to specialise in different areas of study (majors and/or sub-majors). When choosing your major or sub-major consider your options before you save. To request a change of your study plan structure, you may be required to submit an eRequest.
What if the subject I want to enrol in or class I want to select is full?
You can’t enrol in a full subject or allocate to a full class as UTS has health and safety responsibilities that don’t allow more than a specified number of students into a class.
It’s a good idea to regularly monitor My Student Admin and My Timetable as class spaces may become available as other students change their enrolment.
If the full subject is a core subject that’s part of your recommended study sequence, submit an eRequest.
eRequests for enrolment into full elective subjects are likely to be declined if other elective subjects are available.
What if a subject has no available classes?
There could be a few reasons:
- The class is full
- Subject is a distance or placement subject with the activity code ‘CNR – Class not required’ (these classes don’t use class registration)
- Subject is a U:PASS session with an activity code ‘UPS’ (U:PASS sessions don’t have mandatory classes to attend)
- Some classes or activities are registered manually after session starts. Take a look at the activity description in My Timetable for more info.
What if I have a class timetable clash?
Not following the suggested sequence for your course is the usual reason for timetable clashes.
If you have a clash, you’ll need to choose another subject that doesn’t clash. Please check the handbook for other subject options.
If you still can’t enrol in a subject or allocate a class, submit an eRequest.
How can I enrol in a language subject?
If you’re not an International Studies student and wish to take a language as a credited sub-major or elective, you need to get permission to enrol via an eRequest.
Please ensure you complete the language level assessment survey. For more information see enrolment procedures for language and culture subjects.
How can I search for a subject to add on to my elective choice block?
If your course allows for a free choice of electives, you may choose any subject at the same level offered by UTS.
This means that if you’re studying a:
- bachelor’s degree - you’ll need to choose an undergraduate subject
- master’s degree - you’ll need to choose a postgraduate subject
How can I enrol in a subject offered by another faculty as an elective?
If you’d like to enrol in a subject offered by another faculty as an elective, you can apply by submitting an eRequest. Please check cross faculty enrolment dates.
How can I get confirmation of my enrolment?
Once you have completed your enrolment, you can request enrolment confirmation via email from My Student Admin. If you require formal confirmation of your current enrolment you can request a statement of enrolment.
I can’t see my subject outline in UTS Online or Canvas. When will they be available?
Subject outlines only become available in UTS Online or Canvas:
- once you’ve enrolled in a subject and
- from the commencement of orientation and session start.
Do I need to attend classes in week one?
Week one activities may be on campus or online. Check your subject outlines via UTSOnline or Canvas for more details about week one activities.
I can’t find my subject, what do I do?