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Student Centre Holiday Hours

Phone service

Closes: Tuesday 24 December, 4pm
Reopens: Thursday 2 January, 10am

 

Counter service

Closes: Friday 20 December, 4pm
Reopens: Thursday 2 January, 10am

AskUTS enquiries

Enquiries will not be monitored between
Tuesday 24 December and Thursday 2 January


 

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Call

 

Monday to Friday, 10am - 4pm

Within Australia: 1300 ASK UTS (1300 275 887)
Outside Australia: +61 2 9514 1222

*Our closing time for phones may be adjusted to help manage wait times and call volumes.

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Visit us

 

Monday to Friday, 10am - 4pm
Building 10 Level 2 
(Ground level, Jones St entrance)

Book your preferred appointment below to avoid wait times:
Current UTS students and staff
Future students, alumni, public

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Email

 

Current students, future students, graduates, alumni, and other enquiries.

Send us a question via Ask UTS.
Ask UTS enquiries may take several days for a response.

What's happening

  • 2025 Orientation

    3 – 14 February

     

    Orientation at UTS is designed to help you get the most out of your studies and prepare you as a successful professional from day one of your university experience.

    Go to Orientation
     

  • 2025 Orientation webinars

    Registration for the following webinars will be available here from January 2025:

     

    3 February, 11 February
    Ready SET AskUTS  
    Everything you need to know about student administration when starting at UTS 

     

    3 February
    Enrolment and Timetabling 
    Detailed information about enrolling and timetabling your subjects.

Watch how-to videos

  • Hi everyone. In this video, I will show you how to enrol in subjects and choose your major. Let’s get started! 

    Go to your My Student Admin, log in with your student ID and password, once you log in, you will see this home page. Click on your Subjects tab.

    And you will see your currently enrolled subjects. In this example, we’re going to enrol in subjects for the following year. 

    Firstly, click on Enrol in subject, save the declaration form, and it will take you to your study plan page.   
     
    If you can’t find any subjects to enrol like in this example, don’t worry. Most of the time, you just need to add your major or elective subjects on your study plan and your subjects will appear here.  

    If you are not sure about which subject to enrol, or what major or stream you want to do, you can click on Course program to view the structure of your degree in the UTS Handbook.  

    In this example, you can view the second year subjects and the sequences here. 

    Okay, let’s go back to the study plan.  

    To add a major or subject, please click on Choose button.

    These are the options you can choose from.  Decide which one to do, and click on Add to Study Planner. You can confirm the details of the major or subjects on the right.  
     
    Please note that, depending on your course, once you save anything to your study plan, you may not be able to change them, so be careful and do your research on the UTS Handbook before saving.  
     
    If you are okay with the option you selected, click on Save to Study Plan.

    Now your new major and subjects are on your study plan!

     Subjects showing Enrol are available for enrolment.  
     
    Subjects with a Planned status are NOT available for selection. It means either the subject is full, not offered, or you don’t currently meet its pre-requisites. You can check why it’s not available by clicking on Unavailable, or Requisites information link. 
     
    If you have been following the recommended subject sequence, but the subject you need to enrol into is a core subject and full, send an eRequest to the Student Centre for further assistance. 

    Okay, let’s select and enrol in subjects.

    Check the tick box Enrol for the subject you wish to enrol into. This will highlight the subject in yellow. 
     
    If the subject is running in more than one session, like this one, it will display a drop down of available sessions. Select the session you wish to take the subject. 
     
    When only one availability is appearing, it means the subject is only available in the specific session, or other sessions are already full. 
     
    You may see both Block and Internal modes come up. The internal mode means it is a standard mode subject, and the subject is offered throughout the semester. The block mode means it is an intensive study mode and normally offered within a shorter period.   
     
    When you have chosen your subjects for enrolment, click Enrol to continue the process.

     Any selected subjects without issues will appear in yellow, but if there is any error, the system will give you a reason why you can’t enrol in it. 
     
    In this example, you don’t currently meet the pre-requisites. 
     
    Once you confirm the potential enrolment list, click on Confirm enrolment button. 

    Alright, now you’re enrolled! 
     
    Repeat this process and complete your enrolment as per the recommended structure in the handbook.  
     
    We also strongly recommend you to enrol for the whole year, including both Autumn and Spring sessions. For example, If you leave the Spring enrolment late, many subjects may become full and you may not be able to choose a subject you want. 

    For more information, please visit the Enrolling in subjects page on the UTS website, or contact UTS Student Centre.

FAQs

  • Admissions

    Topics: Applying for undergraduate, postgraduate, higher degree by research courses. Applying for non-award study, cross-institutional study, exchange/study abroad.

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  • Offers

    Topics: Accepting your offer, Deferring your offer

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  • Unique Student Identifier (USI)

    Topics: What is a USI, how to get a USI, USI sanction, International Students and USI

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  • Recognition of prior learning

    Topics: Applying for Recognition of Prior Learning

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  • Enrolment and course advice

    Topics: Enrolling in subjects, Timetables, Trouble enrolling, Withdrawing from subjects without penalty, Submitting an eRequest, Take a break from studying

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  • Student ID card

    Topics: Getting your student ID card, Not received your ID card, Lost, stolen or damaged ID card

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  • Fees

    Topics: Invoices, Payment, Applying for a Government HELP scheme, Course fees, Financial hardship, Fee due dates, Scholarships, Refunds

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  • Scholarships

    Topics: How to find a scholarship

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  • Travel concession (OPAL)

    Topics: Travel concession eligibility, Applying for travel concession

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  • Results

    Topics: Essential results advice, Unhappy with mark / grade, Cannot see results, Results release dates

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  • Graduation

    Topics: Graduation ceremonies and celebrations, Graduation documents, Testamur mailout

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  • Documents

    Topics: Academic record (transcript), Testamur, AHEGS, Student letters (Statement of Enrolment and Statement of Course Completion)

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Our services

View the Student Centre Customer Service Charter for the list of services we offer to students..