Drop-ins: on-campus from 12 to 3pm: virtual online drop-ins from 3pm to 6pm about your assignment with one of our Advisors.
One-to-one consultations Book in for a 1-to-1 consultation to get Zoom feedback on your draft assignment.
Online writing review: Arrange for an opportunity to receive written feedback on your writing via email.
Workshops: blended Zoom and on-campus workshops to develop your academic skills. The schedule for all our workshops is available here.
To book a consultation or ask a question please call 9514 9733 or email firstname.lastname@example.org.
UPASS will combine a face-to-face and online mode in most of its existing subjects, check the UPASS website for the schedule and registration. Go to the U:PASS web-page or email us at email@example.com
Speaking Programs and Volunteering
If you want to improve your English conversation skills and make friends:
- Join the Buddy Program for 1 to 1 conversation practice (connect online while you're waiting to return to campus)
- Join our zoom Conversation Group sessions and Talkfest!
Go to the English speaking web-page.
If you’d like to volunteer:
- Join the Buddy Program to support international students, make friends and gain volunteer hours. You can also take part in language exchange to learn a second language! Go to the Buddy program web-page.
- Join Talkfest for a more social online volunteering experience!
Go to the HELPS Volunteer programs web-page
For more information email us at firstname.lastname@example.org.
Our Mission Statement
‘HELPS enhances student learning experiences by providing individual, peer assisted and group support in a friendly and respectful environment while fostering a sense of wellbeing and belonging. HELPS aims to work in partnership with students to cultivate independent and confident learners so they can reach their study and career goals through the development of their English language and academic understanding.’
What is HELPS?
Higher Education Language and Presentation Support (HELPS) provides non-credited English language and academic literacy support to UTS undergraduate and postgraduate coursework students.
At HELPS, we can enhance your learning experience by providing individual and group support in a friendly and respectful environment. We can also help you become an independent and confident learner through the development of your English language and academic understanding, so you can reach your study and career goals.
Before going to helps, I did feel a little lost and confused as to what I was supposed to do.
I was not sure, like what sort of assistance do I need for my essay, whether an Advisor can help me with the essay?
I wish I had had something like HELPS when I was at university.
I think students can get lost in such a big university and feel a little bit anonymous.
I think HELPS is really important to all students, cause whilst they’re at UTS studying, there’s gonna be a point where they may be working on an assignment that they need to just touch base with somebody and ask a simple question like ‘am I on the right track?’
Before HELPS there’s no other place where students can present themselves and ask questions. And I think in some way HELPS can eliminate those isolation.
I do find myself is not very good at studying English, but after I attend the first drop-in session, I feel hope.
I didn’t anticipate to gain so many benefits. Every time, when I go to the drop-in session, the people are so nice.
When you arrive here, it’s difficult to find new friends because you feel alone.
But if you take some programs or a workshop with HELPS, HELPS maybe immerses you in this environment.
I’m sure all students will have some queries about their assignments, it’s very important to them to seek help.
This isn’t just for international students. It can help local students, and especially, sort of, bringing life to ideas.
So remember that while you’re at university, it’s not just about the marks, it’s really about learning and trying to get the most out of your time here.
HELPS in one word for me?
I would say supportive. Amazing. Caring. Home. Friendly.
HELPS, thank you for your passion with me.
Thank you for your help, and also thank you for opening your doors to improve my skills.
Drop in and get advice on preparing and writing your assignment. More info.
Learn essential English language and academic literacy skills. More info.
Sign up and improve your communication skills during the break. More info.
Practise your English speaking skills and meet new people at Conversations@UTS and the HELPSMates Buddy program. More info.
Improve your English language and academic writing/speaking skills at home with these online resources. More info.
You can apply for special conditions in exams if you believe you are disadvantaged by your non-English speaking background. More info.
Be part of a study group to learn from your peers. More info.
Join the volunteer program and help other UTS students. More info.
Phone: (02) 9514 9733
Location: Building 1, Level 5, Room 25 (new location!)
HELPS staff members
Interested in becoming a HELPS student?
Register via the HELPS Booking System.
The HELPS Service is made available to service users subject to demand, which varies at different times in the academic year. Service users will be informed of the nature, frequency and duration of service that is reasonable, based on the level of demand, staff availability, and service user needs.
The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.