HELPS enhances student learning experiences by providing individual, peer assisted and group support in a friendly and respectful environment while fostering a sense of wellbeing and belonging. HELPS aims to work in partnership with students to cultivate independent and confident learners so they can reach their study and career goals through the development of their English language and academic understanding.

What is HELPS?

Higher Education Language and Presentation Support (HELPS) provides non-credited English language and academic literacy support to UTS undergraduate and postgraduate coursework students.  

At HELPS, we can enhance your learning experience by providing individual and group support in a friendly and respectful environment. We can also help you become an independent and confident learner through the development of your English language and academic understanding, so you can reach your study and career goals. 

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Before going to HELPS, I did feel a little lost and confused as to what I was supposed to do.

I was not sure what sort of assistance I needed for my essay, or whether an advisor could help me with the essay.

I wish I had had something like HELPS when I was at university. I think students can get lost in such a big university and feel a little bit anonymous.

I think HELPS is really important to all students because, whilst they're at UTS studying, there's going to be a point where they may be working on an assignment and need to just touch base with somebody and ask a simple question like, "Am I on the right track?"

Before HELPS, there was no other place where a student could present themselves and ask questions. And I think in some way, HELPS can eliminate those feelings of isolation.

I do find myself not very good at studying English, but after I attended the first drop-in session, I felt hope. I didn't anticipate gaining so many benefits. Every time I go to the drop-in session, the people are so nice.

When you arrive here, it's difficult to find new friends because you feel alone. But if you take some programs or some workshops with HELPS, HELPS may be able to immerse you in this environment.

I'm sure all students will have some queries about their assignments. It's very important for them to seek help.

This isn't just for international students. It can help local students, and especially help bring life to ideas.

So remember that while you're at university, it's not just about the marks. It's really about learning and trying to get the most out of your time here.

HELPS in one word for me? Supportive. Amazing. Caring. Home. Friendly.

HELPS, thank you for your passion with me. Thank you for your HELPS. And also, thank you for opening your doors to improve my skills.

HELPS programs in a glance

Contact HELPS

Phone: (02) 9514 9733
Email: helps@uts.edu.au
Location: Building 1, Level 5, Room 25
HELPS staff members

Interested in becoming a HELPS student?
Register  HELPS Booking System.

Important note

The HELPS Service is made available to service users subject to demand, which varies at different times in the academic year. Service users will be informed of the nature, frequency and duration of service that is reasonable, based on the level of demand, staff availability, and service user needs.

The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.