Design Thinking Masterclass

Would you like to deepen your knowledge and skills with like-minded professionals? 

Have you completed our Design Thinking: The Essentials course?

Join our online Design Thinking Masterclass to sharpen your understanding of human-centred design, strengthen your ability to apply the design thinking process to real-world challenges and gain expert feedback to refine your practice.

Course information

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Course content

This hands-on Design Thinking Masterclass introduces practical approaches for embedding human-centred design into your projects and workplace. 

How it works:

1. Refresher

The facilitator will revisit the fundamentals of Design Thinking: The Essentials and share expert insights around common challenges.

2. Practice in action

Participants will move into small groups to share real-world applications of design thinking principles, troubleshoot issues and deepen practical skills through active learning.

3. From insight to action

Participants will re-join the main group for a facilitated discussion to explore concrete examples, ask questions and formulate actions to integrate design thinking into your work.

Learning outcomes

At the completion of this Design Thinking Masterclass, you will have developed:

• a deeper understanding of the design thinking process
• insight into common challenges and how to overcome them
• hands-on experience applying design thinking principles in a collaborative environment
• confidence to integrate design thinking methods into workplace projects.

Delivery style

This masterclass will be delivered as an interactive online session via Zoom. It will combine short expert-led presentations, group activities and guided reflection. 

Intended audience

This Design Thinking Masterclass is for professionals who have completed our Design Thinking: The Essentials course and are ready to advance their skills. It is designed for individuals looking to apply design thinking in practice, deepen their expertise in human-centred design and confidently use innovation and problem-solving techniques in real-world projects. Perfect for those working in business, government, non-profits or consulting who want to embed design thinking methods into their work and drive impactful solutions.

About the presenter

Tish Creenaune is an Associate Director at the Institute for Public Policy and Governance. Tish is a highly regarded and experienced public sector executive with over 30 years working in the education and training, innovation, communities and social policy fields as a policy planner and strategic project manager leading change projects and reform. She has worked closely with senior officers in government agencies and Government Ministers in leading the implementation of policy and delivered on social, innovation, community and educational outcomes through influencing a diverse range of stakeholders.

Tish was the founding Director of the Catalyst Lab Innovation Program, the first NSW education innovation lab leading the exploration, design and scaling of innovative education ideas and incubator for innovation in education, providing a structured process to trial and prototype new ideas. She is a skilled facilitator in design thinking and innovation: developing and customising innovation processes and methodologies to solve for complex problems.