Bridging university, local community and social impact partners to promote transformational change towards a more socially just society.
The UTS Social Impact Lab
The Centre for Social Justice & Inclusion’s Social Impact Lab connects UTS to community, directly addresses societal challenges that matter to, and impact, people.
Through the lab, we focus on working with place-based local groups and support services. Partners are invited to bring real-world problems to the university to be considered, tested, and innovated.
How we work
Our practice is strengths-based, focusing foremost on community assets. In doing so we seek to support strong and resilient communities with the tools and capabilities to enhance their impact.
Collaborating with the Social Impact Lab typically involves:
- Deep listening using appreciative methods which are sensitive and inclusive of diverse cultural and social assets and needs
- Convening diverse stakeholders, establishing shared visions, and developing shared understandings
- Analysis of systemic and complex issues
- Responding and incubating: Investing in collaborative, co-designed, and co-produced responses to longstanding social changes
- Building capacity by supporting community expertise, building skills to amplify impact within individuals and organisations
- Demonstrating social impact
- Communicating and sharing knowledge and outcomes
Transformative change takes time. The Social Impact Lab’s work operates outside of the university semester timetable, with time allowed to explore programs and develop the trusted relationships necessary to implement our model of engagement.
Community-engaged teaching and learning opportunities
The Social Impact Lab contributes to engaged learning and scholarship at UTS by developing and piloting projects in collaboration with community.
We support curriculum, research, and practice at UTS by connecting the university community to lived experience assets, and we benefit community organisations through building partnerships and collaborations connecting these groups to various areas and specialisations within the university.
Our work also brings engaged learning experiences to our students, through the UTS Shopfront Community Program, internships, and developing extracurricular programs.
Our current initiatives
Climate Impact Lab
The Climate Impact Lab brings UTS researchers and academics together with community, industry and environmental entrepreneurs to find innovative solutions to climate challenges. The pilot project is focused on social housing in Glebe where we are co-designing approaches with residents to decarbonise housing stock including rooftop solar and energy efficiency retrofits, and empowering community to make informed sustainable choices. The Social Impact Lab is currently connecting with subjects including those within the Bachelor of Creative Intelligence and Innovation, Design Honours and the Faculty of Arts and Social Sciences to work on equity issues in relation to sustainability and social housing. This initiative builds on UTS’s existing work over several years with the local Glebe community, exploring opportunities to generate local social value. This project is a partnership with the Institute for Sustainable Futures.
Darlinghurst project
Listening to Darlinghurst is a public history project delivered in partnership with the Australian Centre for Public History about the lived experiences of Darlinghurst. The project is focused on deep listening in order to amplify the often-unheard community voices, particularly in the face of gentrification, such as people from low socioeconomic backgrounds and those experiencing housing insecurity. Community engagements involve conducting interviews with Darlinghurst and Woolloomooloo community members and service providers. The project is funded by the Paul Ramsay Foundation.
Digital Mentoring Program
The Digital Mentoring Program was a response to the first COVID wave in 2020 to support two traditionally disadvantaged groups in our community: our international students and senior citizens living in our local precinct of Glebe. UTS employed international students who were under financial stress and without government support to teach over 55s in Glebe digital skills so they were able to access services which were moving online. The need for this was identified in earlier consultations with the over-55 Glebe community. In November 2020, we were awarded a City of Sydney grant to scale up the program in 2021 in Glebe as well as Pyrmont, Ultimo (bilingual sessions in Mandarin and Cantonese) and Camperdown.
Yarning in Glebe
Yarning in Glebe is a place-based engagement project facilitated by a grant from the National Indigenous Australians Agency. Glebe First Nations community members have been engaged by the Social Impact Lab in partnership with Glebe Youth Service to run conversations with their community to understand what supports they need and how UTS can use its resources to unlock that support, particularly following the impacts of COVID and sorry business within the community.
Ageing in Glebe
Ageing in Glebe is a longstanding project to understand vulnerable community members in Glebe over-55, including those in social housing, and what we can do to support their ageing in place. It began with interviews of community members and co-design sessions to identify community needs. The understanding we gained from these sessions allowed us to act quickly when COVID hit in order to support seniors with digital mentoring as we knew many did not have the digital skills, did not have family support, and experienced multiple health challenges. The initial research has been shared with the community and we will continue to do further engagement sessions in our ongoing relationship with the community.
Pyrmont-Ultimo Network
Pyrmont-Ultimo Network is a capacity building project for the Pyrmont-Ultimo community whereby we facilitate and support services the community needs, including organising evaluation workshops and linking them to the UTS Shopfront program for support.
Work with us
The Social Impact Lab provides overall research, program creation and support to a range of social impact initiatives.
If you are a community partner, UTS academic or student and would like to connect with the Social Impact Lab, please contact socialimpactlab@uts.edu.au.
The Social Impact Lab supports First Nations sovereignty and recognises and values community experts within our work as equitable contributors to societal change.
Social Impact Lab news updates
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After Dark: UTS works with Glebe Youth Service
Glebe Youth Service has a long history of supporting the local community, and a hub for Indigenous children and families.
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Human connection in digital spaces
Scaling up our digital mentoring program in our local precinct.
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Reconnection after isolation in Glebe
A time capsule in the form of a photographic exhibition, showcasing community resilience.