ServiceConnect is your online support and self-service system for all things IT related including general computing assistance and solutions to difficult problems, allowing you to:
- ask questions, make requests and report problems related to IT;
- track the progress of your reported issues and requests;
- chat online with the IT Support Centre team to get quick answers;
- access the “knowledge base” – the IT database of common issues and IT self-help documents.
You can access ServiceConnect online (opens the University sign on page requesting your Username and Password).
If you need additional help contact the IT Support Centre on +61 2 9514 2222.