Canvas cyber incident

UTS has been notified of a cyber incident impacting the Canvas learning management system globally.

Canvas is used by many universities across the world, including UTS. 

We are working with the vendor, Instructure, to confirm whether UTS data has been compromised as part of this incident and to fully understand potential impacts if a breach has occurred. We are also working with relevant Australian authorities.

Canvas is currently operating as normal. We’ll be in touch if there are any identified impacts to users. Updates will also be provided on our website.

What should you do ?

• Continue using Canvas as usual.
• Report anything suspicious to IT Support  via 02 9514 2222 or ServiceConnect
• Watch for phishing emails and message: scammers may send you emails pretending to be from UTS or Canvas, asking you to sign in, reset a password, or advising you that your data has been breached. Emails from UTS are sent from the official @connect.uts.edu.au or @uts.edu.au email addresses only.
• Always access Canvas using official links at canvas.uts.edu.au or via login.uts.edu.au.

Need help?

If you have any questions, you can contact IT support on +61 2 9514 2222 or via serviceconnect.uts.edu.au

Your data security and privacy is important to us, and we’ll continue to work closely with Instructure and share updates as more information becomes available.

Phone: IT Support on +61 2 9514 2222

Hours of operation during sessions:

Monday to Friday: 8am – 9.30pm AEST

Saturday and Sunday: 9am – 5pm AEST

Online:  Log an enquiry via serviceconnect.uts.edu.au

On campus: You can contact IT Support by calling 2222 from an internal phone - internal phones are available from Security on Level 3 of Building 1, Broadway (the UTS Tower), from all classrooms, and other locations around UTS campuses.