Canvas system outage update 

Friday 8/05/2026 5:17pm

This is an update on Wednesday’s advice regarding the global cyber incident impacting the Canvas learning management system. Canvas is operated by Instructure and is used by many education providers worldwide, including UTS.

We do not have any information at this stage that our data has been compromised.

The UTS Canvas environment currently remains disabled and unavailable to UTS staff and students.  

What this means for students

Students should not attempt to login to Canvas.    
 
Assessment 

  • Students will automatically be granted extensions until 11.59pm on Friday, 15 May for any assessments due to be submitted via (or quizzes undertaken in) Canvas between Thursday, 7 May and next Friday, 15 May. Special consideration requests do not need to be submitted.
  • In-class assessments that require Canvas might be rescheduled next week. Subject Coordinators will provide this advice to students.
  • Assessments occurring outside Canvas (eg in-class presentations) are to be delivered by the due date unless students are otherwise advised by their Subject Coordinator. 

Learning resources 

 What students need to do next week

  • Attend classes as usual.
  • Contact your Subject Coordinator if you are unsure about assessment adjustments, keeping in mind coordinators may be receiving more queries than usual. 
  • Keep personal backups of work. 
  • Be alert for phishing or scam emails or messages, particularly those claiming to be from UTS or Canvas and asking to log in, reset passwords, or confirm a data breach.

 Report anything suspicious to IT Support via:  

Trusted communications during the outage 

Some users may receive email communications directly from Canvas.

For security reasons, please ignore these messages and rely only on official UTS communications until this outage  has been resolved. Official UTS emails are only sent from @uts.edu.au or @connect.uts.edu.au addresses. 
 
Your data security and privacy are important to us. We will continue to work closely with Instructure and relevant authorities and will keep you updated via official UTS channels.

Support

Students 

UTS Counselling Service offers free, confidential support for students. You can phone 02 9514 1177 or email student.services@uts.edu.au to make an appointment. Please let receptionists know if you are requesting an urgent appointment. 

Staff 
Staff can connect with our confidential employee assistance program, TELUS Health (1300 361 008) and Yamurrah for Aboriginal and Torres Strait Islander colleagues. The service can also be used by immediate family members and is available 24 hours a day, 7 days a week.