Developing a framework for guiding principles to improve local government service delivery through...
This research investigates the adoption of Information and Communications Technologies (ICT) in Australian Local Government and assesses its capacity to deliver a range of services to local government communities and an increased level of sustainability for councils and their communities. The study identifies and investigates the current status of use of ICT in various local governments across Australia and develops a framework which can help to propose guiding principles, including various initiatives and measures that could be adopted by local councils to deliver everyday services to their respective local communities as a whole in today’s progressive world of information technology.
Years of study:
2015 - 2018 (expected completion)
Information Technology in Local Government
The adoption of Information and Communications Technology (ICT) in Australian Local Government: Progress and design options for enhanced sustainability