Open the Guardian browser and log into Canvas to begin your AI invigilated exam.

This guide details the steps for an AI invigilated exam using Canvas. Your exam time doesn’t start until your identity is verified.  AI invigilated exams do not need to be scheduled with ProctorU.  

Before you begin your AI invigilated exam in Canvas, you’ll need to verify your identity with ProctorU. This is important to the exam process as it allows us to maintain academic integrity and confirm that the right student is sitting the right exam.   

Before you're ready to sit your exam, make sure you have:  

  • logged into MyStudentAdmin and provided your consent to supply ProctorU with personal information (like your name)

  • installed the Guardian browser on your computer. You can't use other browsers like Chrome, Firefox or Safari.

  • a valid UTS Student ID card, or other government-issued photo ID like a driver’s license or passport.  

 

Having your identity verified before your exam can take 5 to 15 minutes but remember – your exam time doesn’t start until your identity has been verified. There’s no need to rush this process.   

  1. Open the Guardian browser on your computer (Download the Guardian browser if you haven’t already). 

  1. Log in to http://canvas.uts.edu.au/ and go to the subject where your ProctorU exam will be held. 

  1. Select ‘ProctorU’ on the left-hand side course menu. 

  1. When you are ready to begin your exam, select ‘Start Session’.  This button won’t appear until your exam window starts.

  2. If you can’t see a ‘Start session’ button, and your exam window should be open, try refreshing the screen. Alternatively, navigate to ‘Quizzes’ or ‘Assignments’, select your exam, and then ‘Take the quiz’. 

  3. You will be guided through a systems check and an identity verification process before starting your exam. Your exam time doesn’t start until you’ve completed these checks, so don’t worry if it takes a few minutes.

  1. As part of this series of checks, ProctorU will ask you to verify your identity by taking your photo. Align your face with the guide lines to ensure the technology can correctly record your face. ProctorU will also ask to take a photo of your photo ID so that it can verify your identity before the exam. Please use your UTS student ID card for this step. If you don’t have a UTS student ID card, you can use your driver’s licence, or passport.

  1. Once all verification is complete, follow the prompts where you will be asked to set up your exam space. You will then be prompted with a Good Luck screen before you officially begin your exam.  

When you are ready, you will be taken to your exam in Canvas and your exam time will start. The identity verification process can take a few minutes, but it will not cut into your exam time.

If you run into any issues during the exam pre-checks, try closing the Guardian browser and starting the pre-checks again. Issues might include: 

  • If you are stuck for more than a minute on a page asking for an access code
  • If you can’t see a button to “Take the quiz” or “Start session”
  • If you receive a warning about “multiple sessions”

If you're taking your exam while overseas, please refer to the UTS VPN Guide.

If issues persist, contact ProctorU Support via the live chat in Guardian browser, or Australian free call: 1800 841 822. 

After your exam

After your AI invigilated exam, you'll be logged out of Canvas automatically. Don't worry, this doesn't mean your exam wasn't submitted correctly. If you'd like to check your exam was submitted successfully, log back in to Canvas, navigate to your exam, and check that you have made an attempt. 

Another way to check that your exam has been submitted successfully is by the ProctorU pop-up survey which is only shown after your exam is submitted. After your exam, you'll be asked to complete this quick survey. We encourage you to complete this survey. 

Support 

During your exam, you can get support from ProctorU using the live chat support function within the Guardian browser or ProctorU support lines (Australian free call: 1800 841 822). You can continue to do your exam while using the live chat support function.