From 30 March, Medicare is allowing doctors to undertake telehealth consultations for all patients. Therefore, from that date all GP consultations for UTS Health Service patients will be undertaken via telephone, unless the GP determines they need to see their patient. It is still necessary to book an appointment to consult your GP, please call 9514 1177 to secure an appointment.
Appointments to see our doctors can only be made by telephone during office hours from Monday to Friday.
Home visits may be requested by regular patients who meet home visit criteria (Criteria include: patient unable to attend the practice due to acute illness or infirmity; home visit may be undertaken if patient’s home is within 2 km of the practice; GP determines if home visit is required). Note: Home visits are not bulk-billed.
If you have been here before:
- Make your appointment by calling (02) 9514 1177.
If you have never been here before, you need to:
Make your appointment first by calling (02) 9514 1177.
Then you need to fill in the New Patient Registration form.
Note: This is NOT an online appointments booking form.
The UTS Health Service strives to provide high quality health services through a system of booked appointments. Due to the demand for services, there are occasions when we cannot provide appointments at the requested time.
To assist us to provide services for all patients we appreciate it if you:
- Arrive on time for your appointment
- Check in at the reception desk when you arrive
- Please cancel your appointment at least 3 hours in advance if you no longer require the appointment.
You are responsible for your appointment. If you do not attend for a scheduled appointment (or provide 3 hours’ notice of cancellation) we will record this information. Commencing on 1 January 2017, if you do not attend for a scheduled appointment (or provide 3 hours’ notice to cancel your appointment) on more than one occasion you will be charged a non-attendance fee of $40, so we urge you to contact us to let us know if you cannot attend your appointment. You will only be permitted to attend this practice for a further appointment following payment of the non-attendance fee. The non-attendance fee will not be claimable from Medicare or private health insurance.
The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.