Financial Assistance Service
Need some financial support? Don't worry, we're here to help!
The Financial Assistance Service can assist you with essential and financial aspects of life at university,
COVID-19 Student Support Package is taking applications for $500 grants from Friday 16 October.
Applications will close on Friday 20 November 2020, or once the funds have been disbursed, whichever is sooner.
Please scroll down to the UTS Student Support Package application icon below.
Other external COVID support:
1. NSW Services Crises Accommodation for international student visa holders in genuine need
UTS has joined the NSW Government package initiative, providing for international students who are stranded in Australia due to the COVID-19 pandemic. The package will include:
- a temporary housing scheme delivered through approved student accommodation or homestay providers
The crisis accommodation will be limited to international student visa holders in genuine need, to:
- Provide accommodation for up to 3 months (with potential option of an additional 2 months if required) for any eligible student referred to them by Service NSW up to a pre-agreed capped number of students per provider at one or more property.
Students may be deemed eligible by Service NSW if they can evidence that they:
- Are a current student with a valid visa studying with a registered institution in NSW. Each student will be required to provide a letter of support from their institution giving contact details for the accommodation provider to liaise with the institution on their long term accommodation plan
- Have been evicted or under imminent threat of eviction
- Have less than $1500 savings in all bank accounts
- Have exhausted all other avenues of support from their education provider
More details, guidelines and criteria are listed on the NSW Services website. You are required to read these before applying.
2. UTS has partnered with Foodbank NSW & ACT to provide free food hampers to international students in NSW.
- Call Food Bank on (02) 9756 3099 (or register online....see link below)
- State that you are an international student and your suburb, then ask for the distribution point closest to you
- Have your student visa and student card with you when you collect the hamper
- Share a photo with your hamper and tag @StudyNSW
3. For consumer advice on travel cancellations; travel insurance; current Scams.; mortgage payments; bills.....and planning your finances: https://moneysmart.gov.au/covid-19
4. Renting and rights: At Redfern Legal Centre, The International Student Legal Service NSW gives free, confidential legal advice: international students in NSW can get advice about housing problems, fines, debts, car accidents, employment, discrimination, family law, domestic violence
Additional information and support surrounding rentals and tenancy: https://www.tenants.org.au/blog/renting-and-covid-19-information#0
5. The NSW Government package also provides for:
- increased support via the International Legal Service NSW, making available 50,000 free subscriptions to the multilingual My Legal Mate student app
- a dedicated 24/7 international student support hotline offering free advice and information, and medical, mental health, legal and emergency support. Hotline: 137788
Please see the UTS COVID-19 Student Support Package page for more information and Study NSW for support programs to international students in Sydney
Apply for financial assistance if you have experienced financial hardship during COVID-19 lock-down.
Get assistance with lodging your annual Tax Return
Our self-help resources have useful information about saving money and managing debt.
Discover the free food options at the Bluebird Brekkie Bar and Night Owl Noodle Bar.
For general information on money matters most likely to affect you while you're a student at UTS, check out the self-help resources section on this website.
The UTS Careers service can offer career consulting, helpful advice, and assistance in finding casual and permanent employment.
Make an appointment
Call +61 2 9514 1177 to book an appointment with the Financial Services Team. Appointments are offered from Monday to Friday, 9.30am to 4.30pm.
Currently all appointments are by phone, with our Financial Assistance staff telephoning you at the time of your scheduled appointment. If you have a preference for Zoom, please email Financial Assistance.
The Financial Assistance Team
Financial Assistance Coordinator
+61 2 9514 1177
Financial Assistance Officers
+61 2 9514 1177
Kiahla Arnold, Project Administrator
Manager, Accessibility and Financial Assistance Service
+61 2 9514 1177
Accessibility and Financial Assistance Administrator
+61 2 9514 1177
Any personal information you share with the financial assistance service will remain confidential.
From July 2017, certain Student Services Unit services/programs will adopt a more collaborative approach to enhance service delivery for students. This enables more cohesion between the services when working with students, a smooth transition and referral between services, and minimises the duplication of processes and documentation provision. Staff may be working across various services/programs as part of this collaborative approach.
A key change from July 2017 is that the services below will share a new appointment system. As such, each of these Services will share [UTS] details regarding the appointments booked by students.
The Student Service Unit services involved are:
- Financial Assistance
- Transition and Academic Support Program (TASP): School’s Recommendation Scheme (SRS); Education and Career Support (ECS)
I understand that as a client of the above services:
- that [UTS] SSU staff will only have direct access to my individual file for the service they are working within, however, the information contained in each of my service files may be shared between these services as relevant to the service provision provided
- that I’m required to communicate directly with the designated staff of each of the services I’m accessing, to make requests and provide information requested for the provision of my services
- that given these services work collaboratively within the broader Student Services Unit, I give permission for my information to be shared between the staff of these services as relevant to the management of my health, wellbeing, access requirements and academic success.
The Financial Assistance Service is made available to service users based on funding availability and guidelines, and subject to demand, which varies at different times in the academic year. Service users will be informed of the nature, frequency and duration of service that is reasonable, based on the level of demand, staff availability, and service user needs.
The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.