Experiencing racism can have a significant impact on wellbeing, safety and sense of belonging. This page brings together support services, reporting pathways and additional resources for UTS students, staff and community members affected by racism.

Crisis support 

  • Lifeline Australia (call 13 11 14) – a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
  • Beyond Blue (call 1300 224 636) – a free and confidential counselling and information service for anyone going through a hard time or looking for ways to support someone they care about.
  • Yarn (call 13 YARN or 13 92 76) – a crisis support line run for and by Aboriginal and Torres Strait Islander people. 
  • headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12–25-year-olds. 

Reporting racism

  • Information on reporting racism – 'The Reporting Racism Clearinghouse' from All Together Now.
  • Call it Out racism register – provides a simple and secure way for people to report or ‘call out’ incidents of racism and discrimination toward First Nations peoples.
  • Islamophobia Register Australia – provides a secure and reliable service that allows people from across Australia to report any form of anti-Muslim abuse. 
  • Antisemitism in Australia reports – these reports monitor and document anti-Jewish racism in Australia. They are published annually by the Executive Council of Australian Jewry.

Resources and support for UTS staff and students 

  • Students can access our free and confidential Counselling Service, who can help with a wide range of personal, psychological and study-related matters.
  • Staff have access to personal support via our Employee Assistance Program with TELUS Health. 
  • Indigenous staff also have access to Yamurrah EAP which is a collective of First Nations clinicians, educators, academics, trauma specialists and legal professions who provide wellbeing support. To access, staff can either text 0451 500 584 or email info@yamurrah.com.au. 

Complaints and grievances

  • Student complaints should be reported to the Student Complaints Resolution Office (SCRO). Students can get in touch with the SCRO directly about complaints including around race discrimination via email at student.complaints@uts.edu.au, by phone on 9514 8462 or through the complaints form on the student portal. Students may also seek confidential information and advice from the Director of Equity, Diversity and Inclusion at the Centre for Social Justice and Inclusion.
  • Staff experiencing any form of bullying, harassment or discrimination should consult the Complaints portal (internal SharePoint page – login required) and refer the matter to their immediate supervisor in the first instance (where possible). Staff may also seek confidential information and advice from the Director of Equity, Diversity and Inclusion at the Centre for Social Justice and Inclusion, the People Unit or any relevant external agency.