UTS Excellence in Research Support

Increasing engagement with industry to generate impact among end-users

Future state
  • Engagement and business development functions are well connected across UTS and advance under a common strategy
  • Have a customer relationship management system that is used and provides UTS-wide view of engagement activities and opportunities
  • Academics understand who is available to support them and how to contact these resources
Example activities
  • Sector-based engagement—explore the benefits of adopting an industry lens across engagement activities
  • Knowledge exchange framework—develop a framework to facilitate knowledge exchange with external stakeholders and end users
  • Roles review—review various business development and engagement roles across UTS
Achievements to date
  • High rankings in the Australian Research Council’s Engagement and Impact Assessment
  • Developed research engagement canvas and rolled-out research engagement workshops
  • Expanded use of Salesforce customer relationship management (CRM) system

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