Our focus in Health Services Management is to improve the quality of practice, enhance the performance, and ultimately, the outcomes of health services for consumers. We aim to increase the effectiveness of both clinicians and managers of health services by providing leadership in research, education and consultancy nationally and internationally.
Our focus is on clinicians, managers, policy makers and planners responsible for health service planning and standards. We conduct competitively funded research and provide advice through consultancies.
Our centre coordinates the educational offering of UTS in areas of health services management and planning with particular focus on systems responsible for the delivery of health and aged care.
Key research areas
We are involved in a broad range of collaborative research and cross-disciplinary research activity with a strong emphasis on human resource development and information management.
For the past three years, the main focus of our research program has been the ARC-Linkage funded study, examining patient and nurse outcomes and the cost of nurses' turnover, in collaboration with health services across NSW, ACT and Western Australia.
Other active research interests include:
- Research into the costing of specialist health services
- Organisation of health care, such as the systematisation of clinical care for specific, disease, treatment and case types
- Turnover costs for staff and patients
- Development of tools to evaluate the resiliency of clinical handover
- Use of electronic medication records and the impact on work
- Policy development in the area of aged care
- Policy analysis in end-of-life care
- Review and development of innovative models of nursing care
- Review and analysis of advanced practice roles
- Evaluation of initiatives in coordinated care
- Economic modelling of the nursing workforce
- Evaluation of clinical quality programs and training program in quality improvement
- Health policy development and implementation