Help and support is available.
Help and support is available at UTS and beyond if you have been impacted by gender-based violence (GBV).
Support for the UTS community
Safety caseworkers
All staff and students at UTS can reach out to a safety caseworker via phone, email, text, chat or in person. Safety caseworkers are professionally trained staff who can:
- listen to you, talk about what has happened and offer confidential support
- help you explore your options and decide what further steps, if any, are right for you
- connect you to further resources
- help coordinate practical arrangements such as safety and support planning
- guide you through collecting and recording information or evidence
- walk alongside you to help navigate UTS systems – from making a report to the conclusion of formal processes.
UTS staff and students can speak to a safety caseworker by email, phone or in person.
To speak with a safety caseworker
Email safety.caseworker@uts.edu.au
Phone 1800 531 626
- Available Monday to Friday, 9am to 5pm (excluding public holidays)
- After hours calls redirect to UTS Security for immediate assistance and help connecting with appropriately trained counselling staff
In person
- Monday to Friday between 9am and 5pm by appointment
- To make an appointment, email safety.caseworker@uts.edu.au
UTS Security
UTS Security can act immediately to keep the campus safe. They can also provide advice on managing risk and what to do next.
GBV portal
If you submit a report or disclosure through the UTS GBV portal, a safety caseworker will reach out to you by the end of the next business day to offer support.
Support for students
- UTS Counselling Service is a free and confidential service for students. Counsellors are trained and experienced professionals who can support you with gender-based violence, personal issues and academic challenges.
- UTS Health Service has doctors available on campus to help with health issues (excluding forensic examinations). Medical services are provided in a caring, safe and confidential space for staff, students and members of the community.
- UTS Student Legal Service is a free, confidential legal advice service provided by the Students’ Association for students.
Support for staff
Staff can contact:
- UTS People Unit
- Employee Assistance Program (SharePoint)
- Yamurrah (SharePoint) for First Nations staff
Staff members may also reach out to UTS safety caseworkers (see support for the UTS community).
UTS Health Service has doctors available on campus to help with health issues (excluding forensic examinations). Medical services are bulk-billed and are provided in a caring, safe and confidential space for staff, students and members of the community.
Community support services
1800RESPECT is the National domestic, family and sexual violence counselling service. It offer services via phone, text and online chat (available 24 hours).
Full Stop Australia (NSW Sexual Violence Helpline) offers confidential, trauma specialist counselling for people of all genders who are impacted by violence and abuse, as well as their friends, colleagues and family members. Support is available 24 hours a day via phone and online chat.
NSW Health Sexual Assault Services offers free information, counselling, court support, medical treatment and forensic examinations at locations across NSW. You can find a full list of NSW Health Sexual Assault Services on the NSW Health website.
Twenty10 is a Sydney-based service that provides a broad range of specialised services for young people including housing, mental health, counselling and social support.
Victims Support Scheme is a NSW government initiative providing counselling, financial support and a recognition payment to victims of a violent crime.
Support for First Nations Australians
13YARN is a 24-hour crisis support line for Aboriginal and Torres Strait Islander people. It provides a culturally safe space to speak about your needs, worries or concerns.
Mudgin-Gal Women's Place provides domestic and family violence support, staffed and managed by Aboriginal women. Call (02) 9689 1173 or email dvmanager@mudgin-gal.org.au.
Wirringa Baiya Aboriginal Women’s Legal Centre offers legal advice, legal and non-legal casework, information and referrals for Aboriginal and Torres Strait Islander women and children in NSW, with a gender-specific service sensitive to their culturally diverse needs.
Support for all genders
Another Closet provides information and support for people in LGBTIQ relationships who are experiencing or may experience domestic and family violence.
Mensline Australia is a dedicated service for men seeking support with relationship or family concerns.
QLife provides free, anonymous peer support and referrals via phone and webchat for people wanting to talk about sexuality, gender, bodies, feelings or relationships.
Rainbow Sexual, Domestic and Family Violence Helpline provides support for anyone in the LGBTQIA+ community who has experienced sexual, domestic or family violence, and for their family, friends, and supporters.
Survivors and Mates Support Network helps men dealing with the effects of childhood sexual abuse. It offers psychologist-led, facilitated peer-support groups based in Sydney.
Support for image-based abuse
Report image-based abuse to the eSafety Commissioner for incidents of GBV that have occurred online, via social media or in another virtual space.