UTS Counselling Service has the flexibility to provide counselling sessions face-to-face, via phone and videoconferencing platform Zoom to UTS students.

UTS SUPPORT SERVICE: CHRISTMAS AND NEW YEAR OPERATING HOURS

Accessibility Service, Counselling Service, Financial Assistance Service, Health Service, Housing Service and Higher Education Language & Presentation Support (HELPS) are closed from Wednesday 24 December 2025 5:00 PM to Sunday 4 January 2026, inclusive. We will reopen on Monday 5 January 2026.

UTS Careers will be closed from Tuesday 23 December 2025 5:00 PM and will reopen Monday 5 January 2026.

UTS pathology services close from Wednesday 24 December 2025 and will reopen Monday 5 January 2026.

If you need urgent medical attention, please attend your nearest hospital casualty department.

 

Medical attention is also available from:

  • Sydney Medical Service Co-operative Limited on 8724 6300 (Note: this service privately bills). This service is available after hours and on public holidays
  • Health Direct on 1800 022 222 and website www.healthdirect.gov.au. This service is available on working days
  • Mental Health Access Line 1800 011 511 for mental health support

 

UTS offers a confidential counselling service to help with a wide range of personal, psychological, study-related and administrative difficulties. If you have urgent situations after-hours, please use the emergency contacts list.

UTS Counselling is committed to inclusivity. We are here to support all UTS students. Counsellors have completed Indigenous Cultural Awareness Training and are part of the UTS Ally Network supporting gender, sex and sexuality diverse students.

Student on laptop

Supporting Study 

Your go-to for support options, study resources, fun stuff and general help with being a student at UTS.

 

Get uni sorted now

The remote access Counselling Service is open in both teaching and non-teaching weeks and can be accessed 5 days per week.

  • 8.30am to 8.30pm, Monday to Wednesday
  • 9am to 8pm, Thursday
  • 9am to 5pm, Friday

: +61 2 9514 1177

student.services@uts.edu.au

Building 1, LEvel 6 (by the escalators together with the medical Centre)

UTS COunselling Service, SSU (using UTS Wayfinding)

If you are a UTS student or staff member experiencing sexual harm or gender-based violence (GBV), or are concerned about someone in our UTS community, please contact the UTS Sexual Harm Support Line on 1800 531 626 during office hours. The UTS Sexual Harm Support Line is staffed by professionally trained, trauma-informed safety caseworkers 9am-5pm, Monday to Friday (excluding public holidays). UTS Security will respond to calls on this number out of office hours.

UTS staff can contact our Employee Assistance Program (EAP) provider. NSW Rape Crisis is the 24/7 telephone and online crisis counselling service for anyone in NSW who has experienced or is at risk of sexual harm or GBV. They can be reached on 1800 424 017.

If you are in immediate danger or need urgent medical attention, please call emergency services on 000. For support on campus UTS Security can also be contacted by calling 1800 249 559 (24 hours).

UTS Security: 1800 249 559 (24 hrs)
NSW Rape Crisis: 1800 424 017 (24 hrs)
NSW emergency services (Police, Ambulance, Fire brigade): 000 (24 hrs)

Emergency contacts

For urgent situations after-hours, please use the emergency contacts list. 

Emergency contacts