Expertise unlocked
PLUS UTS Business Futures provides flexible, fast and cost-effective ways for clients to engage with us and meet their upskilling needs.
By working with us, clients can leverage cross‑disciplinary expertise drawn from all UTS faculties, our industry partners and our global network of experts. They gain access to our ever‑growing curated library of upskilling modules ready to be tailored to any client context.
Who we work with
Use the buttons to expand or collapse the section.
We have demonstrated partnerships within the public and private sectors providing lifelong learning pathways through agile, innovative learning design and delivery.
-
Upskilling middle and senior leaders
At PLUS UTS Business Futures, we are dedicated to working with our clients in close partnership to design and deliver upskilling programs that create immediate and sustainable impact on their leaders as well as the organisation as a whole.
Our collaboration with ACCIONA exemplifies our commitment to helping organisations upskill their talent and create a positive learning and innovation culture.
ACCIONA, a global leader in regenerative infrastructure and renewable energy, partnered with PLUS UTS Business Futures to design and deliver a series of upskilling programs for their middle managers and senior leaders to support them as they face new challenges and opportunities in an increasingly dynamic and complex industry context.
The program was designed to provide a holistic understanding of the upskilling needs of the participants and to align their development across levels, projects, geographies and business units.
It included a combination of in-person interactive workshops, personality assessments, the design and administration of a customised 360 assessment, coaching and development sessions and work-relevant tasks and strategic projects enabling participants to put the tools and techniques from the program into practice.
By completing these tasks and projects, participants developed improvement ideas for the business resulting in a series of initiatives that created long-lasting impact.
The collaboration between PLUS UTS Business Futures and ACCIONA has led to some exceptional outcomes. The program has empowered Acciona's teams with the knowledge and skills necessary to lead in the ever-changing infrastructure sector, to create positive team culture and to develop an inquiring mindset to drive continuous improvement.
-
Embedding behavioural economics
The aim of this program was to embed behavioural science thinking across key roles that drive customer and business outcomes for CommBank.
Participants were able to approach design from a different lens, using behavioural economics thinking and tools, to unpack problem spaces when addressing complex customer behaviours.
The program was co-designed with experts from CommBank and consisted of eight modules with hybrid workshops.
Participants worked in project groups on a live challenge with coaching provided by UTS academic experts. Outcomes from participants' work on the challenge were presented to senior stakeholders.
One participant said of the experience:
“It was practical and applicable to our day-to-day roles. The conversations and questions in the session can be applied directly into our roles.”
-
Refreshing digital finance learning
UTS Business School experts conducted a holistic review of CPA’s online Digital Finance modules and updated the modules based on the latest insights from research and business practice to meet CPA’s membership needs.
Our learning designers updated the instructional design to ensure the modules are engaging and developed practical activities aligned to the audience’s context.
-
Ethical AI for public service delivery
In partnership with the Centre for Social Justice & Inclusion at UTS, and leading artificial intelligence experts across UTS Business School, Law, Communications and Engineering and IT, we developed a program with DFAT with a focus on ethical use of artificial intelligence for public sector service delivery in Southeast Asia.
The program targets senior public servants and government leaders in the Australia/Asia-Pacific region.
-
Leadership development across three divisions
We partnered with John Holland Infrastructure on the design and delivery of an upskilling program for their leaders which aims to develop their leadership and business skills, experience and networks and prepare them to address strategic challenges and opportunities. We designed an immersive program including in-person workshops, state-of-the-art e-learning, coaching and mentoring and peer learning.
Through the design of work-integrated tasks, learning activities and projects focused on solving complex organisational issues, the program develops a range of skills including adaptive leadership, strategic problem-solving, critical thinking, and communication and presentation skills. We have since delivered the same program for a second cohort of John Holland Infrastructure as well as John Holland Building and John Holland Rail & Transport.
-
Re-employment pathways program for women
In collaboration with the National Careers Institute and key industry partners, we developed an innovative digital marketing program designed to help women looking to return to work after taking time off for caring responsibilities.
The program connects women with leading marketing experts from the UTS Business School, award-winning digital marketing agencies, seasoned industry experts and career and developmental coaches to guide them through a seven-month journey providing them with the career know-how, confidence and connections to break (back) into the digital marketing industry.
-
Strategic problem-solving for Band 1 and 2 leaders
We delivered a program on Strategic Problem Solving and Communication for Band 1 & 2 leaders from the Department of Planning and Environment.
The blended leadership program included e-learning, face-to-face workshops, group work and facilitation. Leaders worked on strategic challenges and presented solutions to these challenges to the program sponsor.
“PDNSW called on UTS Business Futures to build its talent and capability to better respond to the increasingly complex and challenging environment in which it operates. Delivering great outcomes for the people of NSW requires effective critical thinking and problem-solving,” says Leon Walker – Deputy Secretary, Homes, Property and Development
“PLUS UTS Business Futures were able to develop a program tailored to our unique needs and requirements. The content was engaging and directly applicable to our role delivering better use of government land and property.”
– Leon Walker, Deputy Secretary, Homes, Property and Development
-
Building the next generation of NSW Government talent
Every year, talented graduates enter the NSW public sector armed with technical expertise, sharp analytical minds, and a genuine drive to make a difference. But stepping into a complex government environment demands more than disciplinary knowledge; it demands the ability to communicate with influence, navigate ambiguity, build trust quickly, and lead with confidence from day one.
That's exactly the challenge the NSW Government Graduate Program was designed to solve. And it's why the NSW Premier's Department partnered with PLUS UTS Business Futures.
The challenge
The transition to public sector professional is rarely seamless. Graduates are highly capable but capability alone doesn't create impact. Without strong communication skills, strategic awareness, and professional networks, even the most talented graduates can struggle to find their voice in large, complex organisations.
The NSW Government needed a learning partner that could deliver more than content. They needed a program that would shift mindsets, build real confidence, and create lasting professional connections across agencies.
The solution
PLUS UTS Business Futures designed and delivered a dynamic, cohort-based learning experience that put human and professional skills at the centre.
Through a series of interactive workshops and facilitated experiences, participants explored storytelling and strategic influence, relationship building and collaboration, navigating complex workplace conversations, and communication and professional presence.
The design philosophy was intentional: blend practical tools with peer learning, reflection, and real-world application so that every insight could be used immediately back on the job.
The impact
Participants didn't just learn about leadership; they began practising it. Across agency boundaries, a new cohort of emerging professionals built meaningful networks, sharpened their ability to contribute and influence, and walked away with the confidence to lead from early in their careers.
By combining contemporary learning design, industry-informed facilitation, and a sharp focus on transferable capabilities, PLUS UTS Business Futures helped the NSW Government Graduate Program do something powerful: turn talented graduates into capable, connected, and confident public sector professionals.
"This program is about more than skills. It's about giving the next generation of public servants the confidence to contribute, influence, and lead from the very beginning."
– Natalia Nikolova, UTS Program Director
-
Delivering the NSW Leadership Academy
We partnered with the NSW Public Service Commission to deliver key aspects of the NSW Leadership Academy for close to 1000 senior public sector leaders (including executive and non-executive Aboriginal leaders from across the NSW public sector).
Working closely with the NSW Leadership Academy to design learning experiences that are aligned with the needs of each cohort and to ensure consideration of cultural sensitivities, the programs focused on leadership, strategic thinking and planning and human-centred design (HCD). Each program included immersive and experiential learning and group work on real complex challenges with teams presenting their ideas to a panel of executive leaders.
“The workshop was very engaging and practical with some great tools to use in strategic thinking and planning. The structure outlined today was helpful and can be put to practice immediately on return [to work]”.
– Participant feedback
-
Strategic problem-solving and communication skills
We partnered with the NSW Telco Authority to deliver a program to leaders from the agency with a focus on developing their strategic problem-solving and structured communication skills.
The highly experiential program enabled participants to apply a range of tools and techniques on real challenges relevant to their organisational context, and to develop ideas for potential solutions to strategic challenges.
It contributed to the development of a shared approach to addressing strategic challenges in the organisation.
“The training was really useful and provided the team with a practical toolkit of techniques that we can apply directly to the complex problems we are tasked with solving in our work environment.”
– Alanna Linn, A/Chief Strategy and Innovation Officer, NSW Telco Authority Department of Customer Service
-
Digital leadership across IT and Corporate Services
We partnered with the RBA to co-design and deliver a blended Digital Leadership program for a group of 60 leaders across IT and Corporate Services.
The aim of the program was to develop participants' leadership and complex problem-solving skills, and their ability to influence and drive change in an increasingly digital world. This was aligned with the RBA strategy to become a world-leading digital central bank.
To embed new skills and tools in their practice, participants in the program worked on a range of adaptive challenges including on complex strategic challenges developed with executive sponsors.
-
Developing high-potential leaders across the organisation
An upskilling program developed in partnership with PLUS UTS Business Futures.
The Taronga Conservation Society is known for its iconic zoos in harbourside Sydney and beautiful mid-west NSW, where visitors can see animals roam in natural habitats. But, as an organisation, it’s much more complex.
As well as being a major tourist attraction, it has a substantial conservation, education and research program and is also a busy conference and accommodation business.
As a world-leading modern conservation zoo organisation, it recognises the various challenges and opportunities ahead and is committed to playing a leading role to ‘secure a shared future for wild life and people’.
To help expand its capacity to deliver Taronga’s strategy, they partnered with PLUS UTS Business Futures on an upskilling program for high-potential leaders from across all areas of the Taronga ecosystem. Co-designed with Taronga, the program focused on:
- developing leaders' self-awareness and resilience so they can better lead and connect with others.
- supporting leaders in bringing their teams together, embracing diverse perspectives and building positive team cultures.
- expanding leaders' capability to work with diverse stakeholders and span across organisational boundaries.
- preparing leaders to identify strategic challenges and opportunities, and lead improvement initiatives to support Taronga's strategy and vision for the future.
- developing leaders' skills for impactful communication.
The program focused on the design of tangible tools and techniques, which supported participants in applying new mindsets and behaviours in their daily practice, achieving an immediate impact for their teams.
“Taronga is on a real growth trajectory at the moment. We’re also entering new complex markets, and having our middle management group develop and think about these complex problems and be able to participate and have the right skill sets to be a part of that is the most powerful reason for me wanting to do this program with UTS.”
– Cameron Kerr, CEO of Taronga Conservation Society Australia
-
Certificate IV in Leadership and Management
Transport for NSW (TfNSW) embarked on a transformative journey to address the evolving needs of the transport landscape, recognizing that the next decade will witness more change than the past 50 years.
In collaboration with PLUS UTS Business Futures, TfNSW undertook an 18-month partnership to innovate and enhance leadership capabilities. This resulted in the development of a flexible and modular Certificate IV in Leadership and Management tailored to TfNSW's strategic vision.
The program, completed by 300 participants, received overwhelmingly positive feedback, with 98.8% acknowledging the relevance of the content.
The success of the program stems from an agile and adaptive approach, incorporating learning needs analysis, co-design workshops, and continuous collaboration. The partnership between TfNSW and PLUS UTS Business Futures embraced a deeply collaborative culture, fostering transparency and the open exchange of ideas.
The program's structure allows participants to choose a personalized learning journey, completing all 12 units for the Certificate or selecting standalone modules for rapid skills uplift.
This approach aligns with TfNSW's goal of not only delivering a flagship leadership program but also offering units separately to cater to specific upskilling needs.
The co-designed Certificate IV equips leaders with state-of-the-art learning methods, including learner guides, eLearning modules, peer group and 1:1 leader sessions, facilitated workshops, train-the-trainer workshops, and work-relevant assessments.
The success of this collaboration not only lies in the quality of the program but also in the continuous improvement achieved through the collaborative sharing of knowledge and insights between the two teams.
“Together with UTS, Transport has delivered a leadership development program that is providing our front-line and new-to-leadership team members with opportunities to build foundational leadership capability that maps to a Certificate IV in Leadership & Management,” says Peter LePage – Director Learning Strategy, People and Culture, Transport for NSW.
“Throughout our journey, we learned from each other through both the subject matter and our ways of working. Our relationship matured from a client/service provider to strategic partnership and enabler.
“The team at UTS demonstrate high integrity and a steadfast commitment to deliver on the agreed outcomes and worked with us when our Transport context experienced change. Overall our experience was valuable and we achieved the intended outcomes together.”
– Peter LePage, Director Learning Strategy, People and Culture, Transport for NSW
Hear from our partners
ACCIONA and PLUS UTS Business Futures
The ACCIONA Leadership Program in action
John Holland Infrastructure and PLUS UTS Business Futures
Government Graduate Program
Re-employment pathways for women
Plus UTS Business Futures partners with NSW Telco Authority
Developing future leaders with the Taronga Conservation Society
How we create impact
Connect with Country
When passion for Country meets passion for upskilling with impact: The Journey of the “Connect with Country” app.
Incorporating Acknowledgement of Country at a meeting or an event provides us with an opportunity to show respect for the Traditional Custodians of the lands on which we are working.
Yet many of us have a limited understanding of this important practice and lack confidence that we are doing it correctly. This can diminish the power of the acknowledgement and the respect and appreciation we try to convey through it.
LEAD Program at UTS Empowers Emerging Leaders
The UTS Leadership, Excellence, Accelerated Development (LEAD) Program is an initiative developed by the People and Culture Unit at UTS in collaboration with PLUS UTS Business Futures.
Spearheaded by Professor Natalia Nikolova and a team of expert facilitators, the program aims to empower early and emerging leaders from across UTS by equipping them with essential leadership skills and practical tools and techniques enabling them to create positive change for their teams.
Get in touch
If you have any questions about working with us, we would love to hear from you. Please contact us at business.futures@uts.edu.au.
