AI Governance Lighthouse Case Study: Canteen (Part 1)

CASE STUDY

This Lighthouse Case Study examines Canteen's AI governance approach as a not-for-profit supporting young Australians affected by cancer. Using HTI's AI Governance Operating Model, it explores mission alignment, governance structures, risk integration and safeguards, while keeping human connection and young people's voices central.

AI Governance Lighthouse Case Study: Telstra (2026)

CASE STUDY

Our first Lighthouse Case Study in 2026 explores Telstra's approach to AI governance as Australia's largest telco. Applying HTI's AI Governance Operating Model, it examines how AI enables Telstra's strategy, how governance has evolved with AI's growing scale, and how it is building capability and culture for responsible AI.

AI Governance Operating Model

REPORT

This Snapshot outlines HTI's AI Governance Operating Model, a blueprint helping boards and executives prioritise safe, lawful and responsible AI use as they scale. Its four components are strategy, governance structures, governance practices and governance enablers. It updates HTI's Eight Elements of AI corporate governance.

Surveillance Creep: Technology-enabled worker surveillance

REPORT

This Snapshot examines the growing use of AI-powered technology to monitor workers amid the rise of remote work and the gig economy. It finds Australia's laws are complex, unclear and leave gaps in protecting workers from harmful surveillance, and calls for reform to safeguard rights while giving employers clearer guidance.

From Invisible to Involved: A Guide to Worker Engagement on AI

REPORT

This report offers a practical roadmap to help organisations involve workers at every stage of the AI journey, maximising return on investment and long-term impact.

Disconnected AI: The unmet expectations of consumers and workers

INSIGHT SUMMARY

This Insight Summary highlights a disconnect between what Australian consumers and workers want in relation to AI and what organisations deliver. It provides practical steps for corporate leaders to better align AI use and adoption with stakeholder needs.

People, Skills and Culture for Effective AI Governance

REPORT

The fourth AI Corporate Governance snapshot provides practical advice for organisations on how to strategically invest in their people, skills, and culture to ensure effective AI governance.

Global AI Regulatory Trends: what lessons can directors learn for good corporate governance

REPORT

The third AI Corporate Governance Snapshot discusses the lessons that can be learned for directors from the different approaches regulators and legislators are taking around the world to manage the risks of AI.

AI Governance Lighthouse Case Study: University of Technology Sydney

CASE STUDY

UTS's stakeholder engagement and the development of its AI policies and procedures are examined in HTI’s third AI Governance Lighthouse Case Study.

AI Governance Lighthouse Case Study: Telstra

CASE STUDY

Telstra is Australia’s leading telecommunications and technology provider. This case study explores how Telstra is currently using AI, its approach to AI governance, the governance structures that support decision-making, and the complementary support required to ensure an integrated approach is taken. 

Improving governance and training for the use of facial verification technology in NSW Digital ID

REPORT

HTI's Professor Edward Santow, Lauren Perry and Sophie Farthing have developed a governance framework and training strategy to support Service NSW in rolling out a safe, reliable and responsible Digital ID system, supported by a James Martin Institute Policy Challenge Grant.

Insight Summary: The State of AI Governance in Australia

REPORT

This summary outlines the insights from the HTI's report, The State of AI Governance in Australia, published in May 2023 based on surveys, structured interviews and workshops engaging over 300 Australian company directors and executives, as well as expert legal analysis and extensive desk research.

HTI Submission in support of the United Nations High Level AI Advisory Body

SUBMISSION

The United Nations Tech Envoy announced the creation of a High-Level Artificial Intelligence Advisory Body to foster a globally inclusive approach to AI governance. UTS Human Technology Institute has published a short paper supporting the Body, with suggestions for how it can contribute to robust interoperable AI governance internationally.

HTI Submission to DISR Safe and Responsible AI in Australia

SUBMISSION

The HTI submission urges the Australian Government to adopt a strong strategic framework for regulating the development and use of AI. The submission makes six recommendations.

The State of AI Governance in Australia

REPORT

This report, launched on 31 May 2023, provides company directors and senior executives with deep insights as to how Australian organisations are currently governing AI systems, and what their evolving obligations are.

HTI submission to the Privacy Act Review Report

SUBMISSION

HTI has made a submission to the Attorney-General Department’s consultation on the Privacy Act Review Report 2022 (the Review Report), strongly supporting the case for privacy reform.

AI Corporate Governance Snapshot

REPORT

This snapshot provides early insights into the ways AI is being used by Australian organisations, the key risks that can arise to employees, consumers and citizens, and a summary of current obligations and duties that may apply.

Facial recognition technology: Towards a model law

REPORT

In September 2022, HTI published a world-leading report outlining a Model Law for facial recognition, responding to growing calls for reform from leading voices in civil society, the private sector, government and academic experts. The law should protect against harmful uses while fostering innovation.

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