Bringing healthcare to everyone, everywhere

From there, Updoc was born.

Overcoming barriers to care

Now one of Australia’s leading telehealth platforms, Updoc provides on-demand telehealth appointments 24 hours per day, seven days a week. Dylan launched the service with his co-founder and co-CEO, Clifton Hodgkinson, in 2021.

Updoc users can book a single consultation or sign up for a monthly subscription that connects them to same-day health advice from a registered clinician within 60 minutes of booking. Services include medical advice, medical certificates, prescriptions, referrals and other tests, as well as mental health appointments.

The platform’s always-available, easy-to-access approach to healthcare helps solve some of the problems that plagued Dylan throughout that year of waiting for elbow surgery. It also repositions healthcare as part of the on-demand economy, where client convenience is as much a priority as the quality of care itself.

“We said, ‘How can we build the technology that allows patients and doctors to connect directly?’,” Dylan says.

“I wanted to make seeing a doctor as easy as getting takeaway delivered.”

Updoc sits at the intersection of innovation, accessibility and public good. As well as eliminating long waiting periods, it makes quality healthcare available to people who might otherwise struggle to access it, such as people with disabilities, older Australians, and those living in rural or remote areas.  

“This helps the mum with a crying baby who needs reassurance from the doctor, or the person in a rural or remote community whose closest GP is hundreds of kilometres away,” Dylan says.  

In a country where more than a quarter of people delayed or didn’t see a GP when they needed to in the last year alone, having a service that’s accessible to everyone – everywhere – fills a crucial gap in care.

From entrepreneurial beginnings 

For Dylan, the University of Technology Sydney (UTS) sits at the foundation of the Updoc story. Dylan is a graduate of the UTS Bachelor of Information Technology Co-operative Scholarship Program, which connects high-achieving students to funding support and tech-led internship opportunities.  

The degree and professional placement experiences have been instrumental to the path Dylan has followed since.

“Very early in your career, you’re still studying at university and you’re able to be placed at companies that had a real impact on the world,” he says.  

Dylan also spent some time at UTS Startups, one of Sydney’s leading startup ecosystems. These combined experiences gave him a valuable set of IT skills and a solid grounding in the world of technology entrepreneurship.

“This was a result of both the UTS Co-operative Scholarship Program and the UTS Startups program where I was able to identify problems, learn how to tackle them and build solutions in a scalable way.”  

After graduating, Dylan spent three years working for companies like Uber and Freelancer.com before he decided to back himself and launch his own ventures.

Where ambition meets creativity 

Over the last five years, Updoc has expanded at an exponential rate, recruiting more than 100 clinicians and providing hundreds of thousands of appointments across Australia. It’s now available in every state and territory.

This remarkable growth is testament to Dylan and his co-founder Clifton’s belief that technology-led care can be human-centred and clinically responsible without sacrificing commercial viability. Today, Updoc is a thriving business that employs more than 40 staff, many of them UTS graduates, who share the company’s vision of aligning technology and human needs.

And the tech world is taking note: in 2024, the company secured a $20 million capital injection from the ASX-listed Bailador Technology Investments. It’s another feather in Dylan’s cap, sitting alongside his Forbes 30 Under 30 ranking and the company’s 2025 Financial Review BOSS Best Place to Work and Deloitte Fast 50 Rising Star awards. His latest accolade is a bit of a full-circle moment from his alma mater, as he was recently announced the winner of the Emerging Leader award at the 2026 UTS Alumni Awards.

By any measure, launching a multimillion-dollar company at the ripe old age of 25 is a feat worth at least a bit of applause. 

But for Dylan, now 30, all the funding and accolades in the world are nothing more than enablers: an opportunity to further grow a company that still has so much good to do.  

“I think we have a really big responsibility with the way that people access care. We want to make people feel safe in environments where they’re often anxious, unwell and really looking for assistance,” he says.