• Posted on 5 Sep 2019
  • 3-minute read

A social enterprise set up by UTS staff to help homeless people and their pets has won $101,000 of funding from the NSW Government to expand their activities.

Ruff sleepers dog washing

Ruff Sleepers offers a dog washing service that also creates a safe space where people who are homeless can connect with others over a shared love of pets, and access help.

So far, their volunteers’ activities have been carried out with basic tubs, hoses and brushes. The grant will fund a grooming van with access to hot water and shelter, allowing them to wash more dogs in the cold months of winter, and the mobility reach a wider area and help more people.

Getting Ruff Sleepers up and running has been a cross-university effort, with support from UTS Startups, the UTS Business School, and UTS Shopfront in the Centre for Social Justice and Inclusion.

“Ruff Sleepers is a concrete example of how UTS staff and students are passionate about social justice and giving back in our precinct. No other university could have auspiced such a desperately needed and entirely innovative service model to help homeless dogs and their owners doing it tough,” said Dr Bronwen Dalton, associate professor at UTS Business School and Director of its Masters of Not-for-Profit and Social Enterprise Program, and co-founder of Ruff Sleepers.

The team at Ruff Sleepers
Tully Rosen, Linda Castelazzi and Bronwen Dalton

The idea for Ruff Sleepers emerged from Dalton discussing another project with her then student Linda Castelazzi who was exploring ways of reconnecting homeless people with their families.

“During Bronwen’s research of homelessness in Sydney, she found out the most in-demand service at a town-hall event for Sydney’s homeless was dog-washing and dog care services. So we thought, why don’t we try that?” said co-founder, Linda Castelazzi.

Not long after, another UTS Business student and community member of UTS Startups, Tully Rosen came on board as co-founder.

Ruff Sleepers also received support through the Shopfront Community program as their community partner. Students from the Business School are currency completing a Shopfront community coursework project with Ruff Sleepers, helping to develop their volunteer management plan.

Watch a Dog-umentary about Ruff Sleepers

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Descriptive transcript

Sometimes loneliness is the worst enemy of any person. I say to anyone watching this video: think to yourself, if you were alone and you had something beautiful like this in your life, what would you do to protect it? Because that's what we all want, isn't it? Love.

Ruff Sleepers is an idea we have and we're about to launch. It's a mobile dog washing service, but for homeless people.

Previously, we had a huge program to help homeless people, but I found that those who owned dogs could not enter the program unless they gave up their dog. So basically, we gave them a heartbreaking decision: either give up their best friend or remain homeless, and many chose to remain homeless.

So we have a few rules here. As you know, our clients are homeless people and people at risk of homelessness, and as any other individual, they deserve dignity and respect. That's our first rule. The second is having fun while washing the dogs. Many people believe that homeless people take pets just for money, but I don't think that's true.

During the past two years, I've been walking on the street and talking to half of the homeless people in Sydney, and no one gave me this impression. They love their dog. They wouldn't change their dog for any sum of money. The dog is protection, the dog is love, the dog is family.

My dog for me is an assistance dog. She helps me get through day to day. I struggle with mental health issues. She actually helps me get out of bed because I've got to take her for a walk, so that forces me to do so. Without her, I'd probably be quite a bit lost. Having her near me all the time makes me feel at ease.

The more people have pets, the less they need social infrastructure. They still need to see people, counsellors and that sort of thing, but what pets can do for people like me and other people here is amazing.

Family. If you experience the bond that you can have with a dog, it's one of the greatest gifts in life. I think dogs have been the biggest blessing in my life. I've just about always managed to have a dog or two around with me. She's family. If you're a dog person, my love, you can keep them forever.

There are many people involved to help us in this project—not only professionals in the not-for-profit sector or students at UTS, but also homeless people who gave me their feedback. They told me what they really need.

Our ambassador is Tim. He is an amazing man I had the pleasure to meet a year and a half ago. He is originally from South Africa, has two degrees in IT, and this shows that anybody can end up on the street. Anybody can have problems.

When I first came here, I was earning good money because I was in the right time and place—Y2K—and I had a lot of mainframe IT experience. Shortly after Y2K, that sort of fell away.

My wife left me for, you know, she followed her islands. Somebody had a better bank balance, and I've carried on. First we had dogs; it's been good for me, good for the dogs I've had.

There's a growing body of research that talks about the huge benefits that come with pet ownership for all types of groups of people—for the elderly, young people—but a growing body of research particularly focuses on the benefits of pet ownership for the homeless.

It's not only in terms of protection or just companionship, it actually has a measurable effect on the health and well-being of the homeless person in question when they own an animal.

It can sometimes lead to less drug and alcohol abuse as they have a sense of responsibility for their pet. It can lead to a sense of connection, it can reduce their sense of loneliness, and overall improve their mental health.

They say they remain sane because of the dog or the cat, because when they had troubles on the street, they had to be responsible not just for themselves but for the dog or the cat.

So this means that when you are on the street, many homeless people lose themselves, but if you have a pet you cannot lose yourself. They give you a lot. I never feel alone, I never feel lonely. As long as my dog's around—might be in the next room or just outside—you're never alone.

Having her near me all the time makes me feel at ease. She senses bad vibes from people, and I don't have to worry then with my mental health. This fella, he's helped me through some of the hardest times in my life that I've had to face.

It is clear, talking to homeless people on the streets, that it is almost impossible to get into social or affordable housing with a pet. I think we need to advocate and push for homeless people to be accepted in the housing system with their pets, because you can't separate families—so why can you separate an owner and their dog?

Discriminated against and people won't have you, even though it's a companion animal—it's your family, it's your friends, it's what keeps you going. And then you get people that exploit you.

I was in a boarding house in Sydney and it was $200 a week for me, and then they were charging me $100 a week extra for the dog. Basically, I'm on the pension and I was left with about $80 a fortnight to feed me and the dog.

I couldn't get a place because I couldn't get into a room at a boarding house or something because I had a dog. I actually did go into one place and I put my dog across the road, cardboard boxes and sort of built a bit of a shelter for her, and I was standing at the window looking down on my dog and I just thought, what a bloody idiot am I?

I just went out and they said if you go out after six you can't come back. I said that's fine, I won't be back, and I was homeless for four years with my dog and it was a great decision—just being with my dog, just so worth it.

What's needed is three things I hope Ruff Sleepers can achieve. One is that we raise enough money and interest to have maybe fancier equipment down the track so we can do this on a very regular basis and with better equipment.

Two is to raise money to develop an emergency fund for emergency surgery for the animals. The wonderful vets that volunteer at Pets in the Park will be there working with us. They can do so much, but for serious cases where there's surgery required, it'd be amazing if we can raise some funds to pay for life-saving surgery and treatment when and if any of those homeless people's pets get in real danger.

But ultimately, if we're going to provide accommodation for these people, we have to allow them to take their pets. They have had everything taken away from them; we don't want the system to take their best friend as well.

Pets can help people get through the difficulties of sleeping rough, but those who are homeless, or at risk of homelessness, face significant challenges in finding social housing willing to accommodate those with animals. Looking after their companion without proper access to veterinary care and grooming is difficult.

Since the beginning of 2017, Ruff Sleepers has washed and groomed over a hundred dogs and with the new funding, they aim to service even more. Alongside free grooming services, they distribute pet food and accessories, flea and worm treatments, referral to free vets and dog trainers, in partnership with volunteer vets throughPets in the Park.

They have also advocated for the rights of homeless people with pets, especially the right of housing, and raised public awareness of the value of pet ownership for the mental and physical health of those doing it tough.

Ruff Sleepers was successful in winning the public vote in theNSW My Community Project, directing funding from the NSW Government to projects that help improve the wellbeing of people and communities. 61,437 people voting for their favourite projects.

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