• Posted on 27 Jan 2023
  • Updated on 27 Jan 2023
  • 2-minute read

ISF designs risk management methodology for major water utility company.

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The Institute for Sustainable Futures (ISF) has developed a multi-dimensional risk assessment methodology for Water Corporation Western Australia (WaterCorp). Whilst WaterCorp’s existing corporate risk framework is ISO 31000 compliant, it was unable to sufficiently discriminate and prioritise between the organisation’s corporate risks. 

ISF has developed a risk management framework based on novel risk characteristics, with the ability to differentiate between corporate risks in a pragmatic manner that adds value to senior executives as well as risk practitioners. Stage 2 of the project built upon the progress that had been developed in Stage 1 by testing and refining the initial risk characteristics and decision framework over four additional case studies in collaboration with the water utility. 

The six additional risk characteristics to the traditional ‘likelihood and consequence’ ratings that were developed in Stage 1 and applied in Stage 2 included:

  1. velocity of impact after an event
  2. emergent/novel risks
  3. slow onset/delayed impact
  4. confidence in the risk assessment
  5. confidence in treatment/mitigation of the risk, and
  6. reversibility/recoverability.  

The Stage 2 project consisted of four elements: 

  • refining the risk stratification process and risk characteristics from Stage 1
  • developing a secondary process that could be used to compare and differentiate between corporate risks
  • testing the process to determine the usability, robustness, and value to decision-makers, and
  • communicating the risk stratification outcomes through data visualisation techniques. 

In parallel, processes were developed for the normalisation of risk scoring and simple ranking between corporate risks. The research project was exploratory and collaborative in nature, with Water Corporation being involved in the co-design of the framework. 

The final outcomes of the project include the novel approach to risk stratification for corporate risks, the six risk characteristics, and a set of visualisations summarising the results for decision makers. These new tools for risk stratification will be used by WaterCorp to further understand and compare their corporate and business level risks.

Researchers

Alexandra Butler

Alexandra Butler

Senior Research Consultant

DVC (Research)

Pierre Mukheibir

Pierre Mukheibir

Professor Of Water Futures

DVC (Research)

Simon Fane

Simon Fane

Associate Professor And Research Director

DVC (Research)

SDGs

Icon for SDG 9 Industry, innovation and infrastructure

This project is working towards UN Sustainable Development Goals 9. 

Explore Water

Institute for Sustainable Futures; Water

Research Centre

Years

  • 2019 - 2021

Client

  • Water Corporation

 

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