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  2. arrow_forward_ios ...  Help and support
  3. arrow_forward_ios ... Safety at UTS
  4. arrow_forward_ios Incident response
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Reporting hazards and incidents

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  • Safety at UTS
    • arrow_forward Urgent help and emergency response
    • Our commitment to a campus free of sexual harm
      • arrow_forward What to do if you have experienced sexual harm
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      • arrow_forward HIRO support
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Had an accident? Seen a hazardous situation? Witnessed an incident or a near-miss?

Not sure what to do? Make sure you report it!

  • In an emergency—ring security on extension 6 (or 1800 249 559 from your mobile) 
  • Tell your supervisor/manager and …
  • Report any hazards, incidents or near-misses on HIRO (Hazard and Incident Reporting Online) within 24 hours of discovery.  Login using your staff or student ID number as your username with your normal UTS password.

HIRO (Hazard and Incident Reporting Online)

 If you can remove the hazard yourself (for example, clean up a spill) then please do so. This removes the need to report the hazard unless you consider there is something that could be done to prevent a recurrence.

Hazard and Incident Reporting Privacy Notice

This notice covers the specific provisions that relate what is collected, and how information is used or disclosed when a hazard or incident is reported. This notice is provided in addition to the provisions of the Employee Privacy Notice (covering staff), and the Student Privacy Notice (covering students). 

Collecting your information

When you make a report, you may need to provide personal or health information relating to you or someone else. The amount of information provided is up to you, but if we do not receive relevant information, we may not be able to provide the best outcomes for you or meet our legislative obligations. 

Additional information may be collected when a report is investigated, including from you, witness, your manager, or staff who have responsibility to implement actions. 

Using your information

Your information will be used to receive reports, communicate with you and relevant parties, investigate, implement corrective actions.

De-identified information is also used to monitor and manage risks relating to our spaces and activities, including quality improvement and planning purposes, and our legislated response and reporting obligations.

Who receives your information:

Access to personal and health information is restricted. Information is primarily collected and held in the HIRO RiskWare system, which is managed by the Health and Safety Team in the People Unit.

To facilitate the above purposes, personal and health information may need to be shared where it is necessary, with your managers, the insurance team, your faculty/unit’s H&S Advisory Committee member, and/or the Executive Director People Unit. For students, reports may be shared with the Student Services Unit (SSU) to facilitate support. Where reports are marked as confidential, the Health and Safety Team will liaise with you prior to taking any action. 

Personal and health information will only be disclosed to the extent necessary to manage a hazard or incident and associated risks and corrective actions, for insurance purposes, and to facilitate any legislated reporting obligations, or where otherwise permitted or required by law. 

Your rights and our contacts

If you have any questions about this notice or wish to make a request to access or correct your information relevant to a reported hazard or incident, please refer to the Manager Health and Safety, via safetyandwellbeing@uts.edu.au. 

Refer to privacy at UTS for further information, including our privacy contacts.

  • HIRO User Guide
  • How to report sexual assault, indecent assault and sexual harassment

If you don’t report it, it cannot be fixed—so do your bit to make UTS a safer place for all of us.

Responsibilities

Person involved

The person involved, or if they are unable to do it themselves a UTS staff member acting on their behalf, should report the accident or incident within 24 hours of its occurrence using HIRO.

If a student comes to a staff member to report an accident or incident, that staff member must:

  1. Supervise the student to complete and send the HIRO report, or
  2. Advise the student to complete and send the HIRO report, and the staff member is to separately complete a HIRO report themselves and send it off immediately.

The immediate supervisor or the person responsible for the work area

The immediate supervisor or the person responsible for the work area will receive an email notification from the HIRO system, informing them that an accident or incident has occurred. An Action Plan must then be completed using HIRO, outlining what actions they will take to prevent a recurrence of the same type of incident.

Investigations and Action Plans (corrective measures)

In completing this section of the HIRO system, the immediate supervisor or the person responsible for the work area fulfill their responsibility, using the risk management principles, to:

  • conduct an accident or incident investigation, and
  • in consultation with the person involved, plan and implement any corrective actions. 

Health, Safety and Wellbeing (HSW) response

Notify to SafeWork NSW

If the incident is a dangerous incident (opens an external site) or an incident involving serious injury or illness (opens an external site), HSW will notify SafeWork NSW (opens an external site) .

Under the NSW workers' compensation legislation, UTS is legally required to notify our workers' compensation insurer within 48 hours of being notified of an injury that results in time lost and/or medical expenses.

Corrective action

HSW review investigations and resulting control measures.

Maintenance and cleaning requests

Please directly inform Facilities Management Operations of any cleaning or maintenance requests rather than notifying via the HIRO system.

Resources

Safety incident reporting and investigation guide (staff Sharepoint)

Acknowledgement of Country

UTS acknowledges the Gadigal People of the Eora Nation and the Boorooberongal People of the Dharug Nation upon whose ancestral lands our campuses now stand. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands. 

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15 Broadway, Ultimo, NSW 2007

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