To receive support from the Accessibility Service, you will need to register with us.
Register with the Accessibility Service
Registering with Accessibility Service gives you the chance to discuss your learning, assessment and related requirements and plan any support you might need. As some of the supports and services we can provide need early planning, we encourage you to register as soon as possible e.g. as soon as you receive an offer.
How to register
There are four steps to complete your registration with the Accessibility Service:
- Book an appointment
- Complete the UTS Accessibility Service Registration form
- Provide supporting documentation
- Confirm your Access Plan.
1. Book an appointment
Contact the Accessibility Service to book your appointment with an Accessibility Consultant (AC).
2. Complete the registration form
Fill out the UTS Accessibility Service Registration form before your appointment.
The form will take approximately 15 minutes to complete, but you can choose to fill out only the mandatory questions if you prefer.
This helps your Accessibility Consultant prepare for your appointment.
3. Provide supporting documentation
Bring documentation from a registered health professional to your appointment. They can either:
- Complete the UTS Accessibility Service Health Professional Document Form (PDF, 143kB) OR
- Write a letter on official letterhead that includes the necessary information outlined in the UTS Accessibility Service Documentation Guidelines (PDF, 64kB). The letter must be dated and signed.
If you don’t have documentation and need help obtaining an assessment, diagnosis, or finding previous records, feel free to discuss this further during your appointment.
4. Confirm Your Access Plan
In your first appointment, you’ll confirm your Access Plan and discuss your specific needs and any questions you have.
What to expect in your appointment
- You will meet your assigned Accessibility Consultant (AC); your point of contact for Accessibility Services.
- Your AC will explain the available services and listen to your priorities.
- The focus will be on what support you need for your studies and assessments.
- You can discuss how often you want to meet in the future (e.g., regular appointments or as needed).
- Your AC will provide information about available services and assistance.
How to book an appointment
- Online: Current UTS students can book their appointments online.
- Phone: Call the Student Services Unit Reception at +61 2 9514 1177, and select option 3.
- Email: Send an email to accessibility@uts.edu.au, including your availability for an appointment.
Types of appointments
- Phone: Your Accessibility Consultant will call you at the scheduled time. Please note that the call may come from a private number or 9514 1177.
- Online via Zoom: You can find the link to your Zoom appointment in the confirmation and reminder emails sent to your UTS email.
- In-person: Please inform the Student Services Unit Reception upon your arrival.
Cancelling or rescheduling appointments
If you cannot attend your appointment, please reschedule online (available for current UTS students) or call Reception (+61 2 9514 1177) as early as possible.
Running late
If you're running late, please call or email your Accessibility Consultant to inform them of your estimated arrival time.
If you arrive late, we cannot guarantee that your Accessibility Consultant will be able to see you. Your appointment may be shortened, or you may need to reschedule.
