Request a review of a result
To request a review of a result students should email their Subject Coordinator within 5 working days of receiving a result for an assessment task or overall results for the subject.
Reasons to apply
You can only request a review of a result based on administrative or procedural irregularities, which may include:
- A subject outline was not provided;
- Assessment requirements were changed in an unreasonable way;
- Due regard was not paid to an approved special consideration application;
- There was an error in the calculation of the final subject result;
- Alleged discrimination, prejudice or bias from any person involved in the determination of the final subject result.
How to apply
You are required to complete the template (PDF, 29kB) and send it via email to your subject coordinator.
Your email must contain the following information:
- Student ID
- Subject Name and Number
- Supporting statement explaining the reasons for applying
- Any relevant examples or supporting documentation.
The subject coordinator will consider the claim and determine if the result needs to be adjusted. If the subject coordinator determines that the result does not need to be adjusted they will inform the student of the decision.
Appeal process
If you are dissatisfied with the decision made by your subject coordinator, you may request an appeal. You are required to submit your appeal to the Responsible Academic Officer (RAO) through the Ask UTS Online Enquiry Portal.
All appeals must be submitted within 5 working days from receiving the outcome from your subject coordinator.
The Online Enquiry must contain the attached documents:
1. The original request a review of result form you sent to your subject coordinator
2. The email trail between you student and the subject coordinator showing:
- The full conversation between both parties
- The subject coordinator’s final decision
3. A statement outlining the reasons why you are dissatisfied with the subject coordinator's outcome and your reasons for appealing the decision.
The RAO will make a determination and provide a response to the student and the subject coordinator with their reasons. At this point the query is considered closed.
Following the RAO’s decision, if the student believes they have not been treated fairly and equitably they may seek the assistance of the Student Complaints Resolution Office who may seek to resolve the matter if a reasonable resolution is available.
The complaints process is not a substitute for the query a result or grade process and does not oversee academic judgment in the awarding of assessments or grades.
The Coursework Assessments Policy and Coursework Assessments Procedure provide full details of the policy and procedures.