Reporting hazards and incidents
Had an accident? Seen a hazard? Witnessed an incident or a near-miss?
Not sure what to do? Make sure you report it!
- In an emergency—ring security on extension 6 (or 1800 249 559 from your mobile)
- Tell your supervisor/manager and …
- Report any hazards, incidents or near-misses on HIRO (Hazard and Incident Reporting Online). Login using your staff or student ID number as your username with your normal UTS password.
- If you can remove the hazard yourself (for example, clean up a spill) then please do so. This removes the need to report the hazard unless you consider there is something that could be done to prevent a recurrence.
- Further information on incident types
- How to report sexual assault, indecent assault and sexual harassment
Remember: if you don’t report it, action may not be taken—so do your bit to make UTS a safer place for all of us.
The person involved, or if they are unable to do it themselves a UTS staff member acting on their behalf, should report the accident or incident within 24 hours of its occurrence using HIRO.
If a student comes to a staff member to report an accident or incident, that staff member must:
- Supervise the student to complete and send the HIRO report, or
- Advise the student to complete and send the HIRO report, and the staff member is to separately complete a HIRO report themselves and send it off immediately.
The immediate supervisor or the person responsible for the work area
The immediate supervisor or the person responsible for the work area will receive an email notification from the HIRO system, informing them that an accident or incident has occurred. An Action Plan must then be completed using HIRO, outlining what actions they will take to prevent a recurrence of the same type of incident.
Investigations and Action Plans (corrective measures)
In completing this section of the HIRO system, the immediate supervisor or the person responsible for the work area fulfill their responsibility, using the risk management principles, to:
- conduct an accident or incident investigation, and
- in consultation with the person involved, plan and implement any corrective actions.
Safety and Wellbeing
As a result of an accident or incident reported via HIRO, Safety and Wellbeing must:
Report the details of all dangerous incidents (opens an external site), those incidents involving serious injury or illness (opens an external site), and fatalities (opens an external site) to the SafeWork NSW (opens an external site)
Under the NSW workers' compensation legislation, UTS is legally required to notify our workers' compensation insurer within 48 hours of being notified of an injury that results in time lost and/or medical expenses.
Review the investigation and resulting control measures.
Maintenance and cleaning requests
Please directly inform Facilities Management Operations of any cleaning or maintenance requests , rather than notifying via the HIRO system.
There are more detailed instructions to assist you in reporting accidents and incidents via HIRO on the HIRO support page.
The following HIRO support guides are included to help UTS students and staff in completing an incident, hazard or security report.