UTS offers a confidential counselling service to help with a wide range of personal, psychological, study-related and administrative difficulties.
Our services include help with appeals and support, complaints advice, individual and couples counselling, group work and workshops. We also offer a comprehensive self-help section.
Counsellors can help in situations where you:
• think you may have chosen the wrong course
• have stressful circumstances or psychological or emotional issues which interfere with your studies
• need help managing administrative problems or complaints
• want to develop better generic learning skills
• need help as you are on Academic Caution
Counselling services are available to:
• current UTS students
• international students
• couples, if both are students
In most situations the service is free of charge; a few services carry a charge that can be bulk billed to Medicare or Medibank Private (for students with Overseas Student Health Cover).
If you are concerned about the mental health of a student, please see our referrals section.
Inside a first counselling session video:
WATCH: Inside a counselling session - UTS CounsellingTranscript
For urgent situations after-hours, please use the emergency contacts list.
In addition, UTS's Equity & Diversity Unit offer advice and support around your rights and responsibilities including discrimination and harassment, as well as UTS policy, legislation and procedural guidelines. They also provides links to mental health and wellbeing information and resources.
You can also find information on resolving grievances, disputes and appeals – For full information on the processes in place for resolving problems and dealing with grievances.