• Posted on 18 Dec 2023
  • 2-minute read

Ensuring everyone can access digital government services 

The Social Services Minister Bill Shorten announced the appointment of HTI Co-Director and former Human Rights Commissioner Professor Edward Santow to the myGov Advisory Group, to be chaired by former NSW Minister Victor Dominello. 

Minister Shorten said the Group will provide advice and assurance on approaches to designing, funding and prioritising customer-centred improvements for myGov. 

Professor Santow said he is honoured to join the myGov Advisory Group. 

Australia is the country of the fair go. A big part of living out this vision is to make sure everyone in our community can access government services when they need them most. And that means constantly working to improve myGov.

-Professor Edward Santow, HTI Co-Director

-Professor Edward Santow, HTI Co-Director

Other members of the Advisory Panel: 

  • Victor Dominello (chair), former NSW minister for digital and customer service, co-founder of ServiceGen 

  • Johanna Weaver, founding director of the Tech Policy Design Centre at ANU 

  • Leanne Ho, former chief executive at Economic Justice Australia, pro bono partner at Wotton + Kearney 

  • Caroline Edwards, Victorian Commissioner to the Americas 

  • Karen Batt, Victorian state secretary, Community and Public Sector Union 

  • Dr Simon Longstaff, executive director at The Ethics Centre 

  • Professor Angie Abdilla, Professor, ANU School of Cybernetics 

  • Amit Singh, managing partner at Mandala and Uber’s former head of global economic policy 

Read Minister Shorten’s media release

Share