- Posted on 28 May 2018
- 1-minute read
Ben Culbert, a first-year Master by Research student from the team led by Associate Professor Guandong Xu, has won the “Best Student Paper Award” in the 2018 Australasian Database Conference on 23–25 May 2018 at Gold Coast, for the paper "Modelling Unseen Churn in the Australian Superannuation System using Sequential Pattern Features".
This paper proposes a novel churn prediction model of superannuation customers in Australia, which investigated using sequential pattern mining to extract differentiating predictors from customers’ historical behaviours and validated their significant influence on customers’ churn decisions based on real superannuation datasets. This award is a great recognition of our industry-oriented training, research, and ongoing collaboration with our industry partner Colonial First State, where Ben is employed.