Having a one-to-one consultation is an opportunity for an in-depth discussion in relation to your specific needs on an assessment.
A 30-minute one-to-one consultation may involve:
- discussing your draft to ensure that you have addressed the assessment criteria
- analysing the structure, argument, style and/or expression of your draft to improve the quality of your writing
- addressing a number of grammar or referencing issues that require assistance
- preparing for an oral presentation.
However, we may not be able to:
- help you with the content of your assignments
- correct or 'check' grammar and spelling --> instead we'll show you how
- proofread or rewrite your draft --> instead we'll show you how
- help you with take-home exams
- provide subject tutoring
- indicate your mark or grade.
How to book
To book a session, please contact HELPS on 9514 9733 or email firstname.lastname@example.org.
One-to-one consultations can only be made on referral from a HELPS Advisor following a drop-in advice session. If the HELPS Advisor ascertains that you need more assistance at the drop-in session, s/he will book you in; you cannot book one-to-one consultations yourself online.
It's important to plan ahead as one-to-one consultations are very popular and can book out weeks in advance.
When you book to attend, please remember:
- When you have successfully booked into a session, you will receive a confirmation email.
- Due to high demand, these consultations are limited to 30-minutes. Longer consultations would mean fewer appointments available per day.
- By 12 midnight the day before the scheduled session, you must upload all the assignment-related materials (your draft, assignment question and marking criteria).
- If your circumstances change and you're no longer available to attend your appointment, please make sure to cancel your booking at least 24 hours beforehand.
- Missed appointments will be considered 'no-shows'.
- Students with two 'no-shows' may still receive assistance on a drop-in basis.
- Students can have 1 appointment per week.
- A session must be booked/ cancelled/ entered into the waiting list at least 24 hour before appointment. However, it is possible to book a session within 24 hours if available sessions exist or under extenuating circumstances.
- Students can only be placed in the waiting list for a maximum of 3 sessions for the week. However, it is possible to be placed on more than 3 under extenuating circumstances.
- After 2 no-shows, students are prohibited from making any appointments. This will remain for a period of 2 sessions (current + following session) unless management intervention has been sought.
- Students can have a maximum of 3 appointments in advance. However, each appointment has to be for a different assignment and requires a drop-in session unless extenuating circumstances.
- Students may have a maximum of 2 appointments for one assignment only if a referral was made by a HELPS Advisor following an initial consultation session.
A one-to-one consultation at HELPS is an opportunity for students to have a 40-minute individual session with an Advisor. It’s a wonderful opportunity for the student to have their work looked at in advance and have individualised comments about how they can improve and develop their responses.
Generally we look at three particular areas. One is looking at the structure and argument, the second is looking at the style and expression, and lastly is grammar. Most students come in thinking that grammar is the issue, but in reality, my experience is that it’s really the structure and argument that need a lot of attention at times, and things like paragraphing, making sure that the work is cohesive, and mostly that they’ve answered the question.
To make a one-to-one appointment, you need to come through the HELPS office and have a drop-in session with an academic Advisor, who will if necessary suggest that you make a booking for the one-to-one in the future when your work is near completion.
It’s really important that you plan your time well so that you have a drop-in session firstly, you think about the date that your assessment is due, you do the work, and then have the opportunity to have some really good advice at the end.
By midnight the night before your appointment, you need to upload your material, your final draft, the assessment criteria, and also the question. This is going to enable the Advisor to give you the best possible advice.