Coronavirus advice and frequently asked questions
This article was last updated at 9:48am on 18 May 2020.
Most subjects are now delivered online. Get support for your online learning.
Most staff are now working remotely. Find resources to help you work from home.
Access to some on-campus facilities are being restricted for safety, efficiency and sustainability reasons. Find out more.
On this page
- Studying at UTS
- Working at UTS
- Changes to UTS campus and facilities
- Restrictions and advice
- Health information
- Additional resources
For safety and wellbeing reasons, most subjects are now delivered online, although some students are still participating in on-campus learning for subjects that require laboratories and other physical workspaces. In these cases, increased hygiene and social distancing measures are in place.
To check how your enrolled subjects will be delivered:
- log into your learning management system (Blackboard or Canvas) and check the message board or subject outline for each subject, or
- log into your UTS email account and look for an email from your subject coordinators.
Ongoing information about changes to your subject including assessment formats, due dates and the weekly schedule will be communicated to you by your subject coordinator, by email or by publishing the changes online in Canvas or UTSOnline. The changes are now reflected in your subject outlines.
For in-person learning, social distancing measures may include:
- relocating class to a larger teaching space
- increasing the distance between people in class
- increased cleaning and disinfecting of surfaces.
As the situation continues to evolve, it’s important to stay up to date with the expert advice from NSW Health. While you may be feeling increased anxiety and uncertainty, please be assured that we are doing all that we can to keep you safe.
Further information for Higher Degree Research (HDR) students can be found on the HDR FAQs website.
Autumn session important dates
So you can continue to progress towards your degree, while staying safe:
- week 12 will replace final StuVac
- formal classes will end on Friday 12 June
- final assessment period will commence on Saturday 13 June and end on Saturday 27 June
- there will be alternatives to on-campus exams.
View all important dates.
Help with online learning
A new online learning portal is your go-to for resources to assist you to study successfully from home or another location. It includes:
- essentials to get you started
- support to use Zoom and other collaborative learning tools
- links for support with study, accessibility and more
- access to health, wellbeing, financial and legal support
- tips for using the Library online
- support with jobs and careers
- help to manage your course
- events and fun activities.
Find information about alternatives to in-person exams for Autumn 2020 session here.
We are working on further flexible options which may include:
- some subjects offered as intensive blocks once you arrive, starting from around Stuvac (Week 7) but potentially up to the end of Winter session (July 2020) if delays persist
- deferral at no cost
- option to change your enrolment to replace one of two of your subjects with an elective that is available fully online
- additional subjects offered in Winter and Spring sessions to allow students to catch up on load
- certain subjects offered wholly online
- withdrawing from subjects — students affected by travel restrictions will be permitted to withdraw from subjects after the census date without penalty.
Continue to watch this page for updates on the above options.
Recognition of qualifications
The Chinese Service Center for Scholarly Exchange (CSCSE) has announced the following information regarding recognition of overseas qualifications:
'The qualification recognition will not be affected if a student switched to online studies mode due to the impact of COVID-19 “受疫情防控影响，留学人员无法按时返校而选择通过在线方式修读部分课程，以及因此导致的其境外停留时间不符合学制要求的情况，不作为影响其获得学位学历认证结果的因素。
Please check the CSCS website regularly for any updates.
OPELA and language development requirements
Online Post-Enrolment Language Assessment (OPELA)
If you are unable to be on campus for Weeks 1-4 of Autumn session due to travel restrictions or self-isolation requirements, you will not be required to complete OPELA before you arrive.
When you get here, you will receive more information about how to complete OPELA. If you are required to complete follow-up language activities, you will be able to do so in Winter break or Spring session.
Language Development Intensive (LDI) workshops
If you’re unable to attend LDI workshops because of travel restrictions or self-isolation requirements, you’ll be able to enrol in July 2020 workshops instead.
If you’re concerned about your 2019 grade being withheld as a result of not completing the workshops, please contact the OPELA team on firstname.lastname@example.org.
Language Development Online (LDO) program
If you are unable to be on campus for Weeks 1-4 of Autumn session due to travel restrictions or self-isolation requirements, you will not be required to complete the LDO program.
You will be able to complete the LDO program later in the year instead. If you’re concerned about your 2019 grade being withheld as a result of not completing the program, please contact the OPELA team on email@example.com.
Graduation ceremonies scheduled for April/May 2020 have been postponed until further notice.
Please visit the graduation website for further details.
We’ll do our very best to support you in these uncertain times through a range of resources and assistance measures. Everything you need to know about working at UTS (either on campus or remotely) is available via Staff Connect, which you can bookmark for easy reference. This includes:
- information on leave
- health and wellbeing resources
- support for working remotely
- information for staff working on campus
- links to resources for teaching staff
- links to resources for researchers
- reporting suspected COVID-19 cases
- travel advice.
We're making significant new investments in relation to COVID-19, in particular around extensive infection control to ensure UTS is a low-risk campus.
While the UTS campus remains open to students and staff with a valid ID card, we’re following the Australian Government’s advice: work and study from home if you can.
With less students and staff on campus, access is being restricted to some campus buildings for safety, efficiency and sustainability reasons.
Students or staff who feel unwell should not come to campus. If you have any symptoms of COVID-19, follow NSW Health advice and self-isolate until you can get tested.
Currently, the UTS campus can only be accessed by students and staff with a valid ID card.
While a number of campus buildings remain open, access to some facilities and services has changed:
- UTS students continue to have 24/7 access to Buildings 1, 2 and 11 (levels B4–5) but general access to other campus buildings is restricted.
- Informal study areas in Buildings 1, 2 and 11 remain open for use, however, all group study rooms are now closed.
- From 18 May UTS Library and Reading Room are open each day from 10am-6pm, however most library services continue to be delivered online
- The UTS Medical Service remains available, with most consultations being conducted by phone.
- ActivateFit.Gym, The Loft at UTS, and The Underground at UTS are closed.
- Some food outlets and cafes remain open for takeaway only.
- LX Lab (staff facility) is now operating online.
- UTS Housing remains open to residents, though some staff are working remotely and office hours may be reduced.
All members of our community who come to campus are required to follow social distancing measures. This means leaving 1.5 metres of space between you and anyone else at all times.
Cleaning, sanitisation and air conditioning
We're following advice from the Australian Government to implement the following health-related initiatives:
- Our on-campus cleaning schedule has been expanded, including by increasing how often we clean and sanitise common, high-traffic areas, such as student study spaces and UTS residences.
- We're encouraging everyone on campus to wash their hands frequently using soap and water, for a minimum of 20 seconds.
- Hand sanitiser has been provided throughout public areas of the university – for use only when hand-washing is not available.
- Staff and students who feel unwell are being asked not to come to campus.
The UTS Air Handling Plant and HVAC (heat, ventilation and air conditioning) systems include a large network of filters, fans and ductwork that create many barriers to the movement of airborne particles. UTS air conditioning systems are also being optimised to allow an increased flow of external fresh air into buildings. This optimisation of ventilation and filtration can reduce the risk of airborne transmission of viruses, including COVID-19.
UTS Housing and other accommodation
Please visit the UTS Housing website for information about how campus accommodation is responding to coronavirus (COVID-19).
If you need to cancel your non-UTS accommodation contract due to the current coronavirus (COVID-19) situation and need assistance, contact the UTS Student Legal Service at firstname.lastname@example.org. Please provide them with your name, UTS ID, the reason why you need to cancel your accommodation and what you need assistance with.
For the most up-to-date advice from the Australian government, visit the Department of Home Affairs website.
Government travel restrictions
A travel ban is in place for all Australians until further notice.
Anyone who arrives into Australia from overseas must self-isolate for 14 days, even if you don't have symptoms.
The latest detailed travel advice can be viewed at the Department of Home Affairs website.
Students studying overseas
UTS strongly recommends that UTS students studying overseas on exchange immediately make plans to return to Australia.
If you choose to return to Australia:
- advise your host university and your family of your intention to return home
- contact your travel agent or airline to change your flights
- update UTS and International SOS of your travel plans.
All domestic and international UTS work-related travel is now postponed until further notice. Please visit Staff Connect for links to travel advice.
If you are trying to return home from overseas, you must do so as soon as possible. Please see International SOS (the world’s leading medical and travel security services company) and Smart Traveller for the latest advice.
If you have been overseas or in contact with a confirmed case of COVID-19, you must self-isolate for 14 days. Please visit the NSW Health website for further information.
The Australian Department of Home Affairs page has fact sheets with the latest information on the impacts of coronavirus (COVID-19) on student visas.
For the latest health information about COVID-19, transmission, symptoms, practising good hygiene and social distancing, and what to do if you have symptoms, please check the NSW Health and Department of Health websites.
If you're not eligible for Medicare and don't have adequate insurance coverage, your costs will still be covered if you need to attend a NSW Health facility for COVID-19 assessment. Arrangements have been put in place by NSW Health to ensure payment issues are not a barrier for people from overseas with respiratory symptoms seeking early medical advice.
UTS Health Service
The UTS Health Service remains available for staff or students who require assistance at this time. Please visit the UTS Health Service website for details of services and hours of operation.