- Posted on 19 Feb 2025
- 1 minute read
IPPG conducted futures research for a government department to deliver actionable insights on the implications of emerging technologies in strategy, regulation and operations.
The challenge
Managing the implications of emerging technologies and the increasing digitalisation of businesses, products and services creates significant fiscal, regulatory and operational challenges for tax systems – especially for transactional taxes such as GST. A federal government department engaged IPPG to deliver the strategic evidence and insights needed to enhance its awareness and understanding of key impacts, opportunities and risks around emerging technologies, identify priorities and inform decisions.
What we did
IPPG designed and conducted research involved an in-depth desktop technology horizon scan exercise to gather and analyse a wide range of academic, industry and grey literature sources to assess the latest evidence and signals of change on emerging technologies relevant to GST and taxation.
These insights were used to engage industry stakeholders and subject matter experts to validate, prioritise and rank these findings and generate additional expert insights on potential impacts through a Delphi exercise, and also to conduct a survey of over 100 Australian businesses to provide a business perspective on current and future technology use, current pain points and future opportunities.
Outcome
The horizon scan, Delphi and business survey insights were synthesised in a final report delivered to the client in December 2020, which drew out key themes, issues and practical implications for strategy, regulation and operations. The research was extremely well-received for its value in identifying priorities for future investment, challenging existing approaches, engaging senior leaders and stakeholders, and navigating future uncertainty.
Start the conversation
The Institute for Public Policy and Governance focuses on driving excellence in public policy and decision-making through advisory services, research, professional learning and capacity building solutions.
Contact us today to see how we can help you.
Email us or call +61 2 9514 7884.
Professional Development
Ready to elevate your skills in local government? Our short courses, microcredentials and postgraduate qualifications are designed to empower you for success.
Discover learning opportunities
Consulting
Need expert advice on local government issues? Our consulting services provide targeted guidance to help you navigate the complex challenges in local government.
Webpage
Dog-mediated rabies is a major concern in many parts of Asia and Africa. This vaccine-preventable disease occurs in over 150 countries and is nearly always fatal once symptoms appear.
Webpage
It’s the year 2050. A patient has just left his doctor’s office clutching a prescription. The treatment? Attendance at hologram-based Pink Floyd concert and a restorative gardening activity, delivered through something called the SBS Third Space Program.
Webpage
Does brand activism result in customer loyalty and influence sales? This research investigates the relationship between brand values, consumer attitudes, and authentic engagement.
Webpage
For many community organisations, staying connected with vulnerable people has been more important than ever during COVID-19. For Mission Australia, working with a transdisciplinary team of UTS students has helped them fast-track innovative approaches to reaching out to people in need of support.
Webpage
Dog-mediated rabies is a major concern in many parts of Asia and Africa. This vaccine-preventable disease occurs in over 150 countries and is nearly always fatal once symptoms appear.
Webpage
It’s the year 2050. A patient has just left his doctor’s office clutching a prescription. The treatment? Attendance at hologram-based Pink Floyd concert and a restorative gardening activity, delivered through something called the SBS Third Space Program.
Webpage
Does brand activism result in customer loyalty and influence sales? This research investigates the relationship between brand values, consumer attitudes, and authentic engagement.
Webpage
For many community organisations, staying connected with vulnerable people has been more important than ever during COVID-19. For Mission Australia, working with a transdisciplinary team of UTS students has helped them fast-track innovative approaches to reaching out to people in need of support.