These resources are designed to help you before, during and after your professional placement.
- Language & Inherent requirements
- Uniform standards
- Arranging placement
- Compliance days
- My first week
- Hours of work
Please see the Health Undergraduate Course Guide for more information.
Frequently asked questions
Q: I have received temporary compliance or been told I'm not compliant for my vaccinations, where do I send evidence that I've had the remaining doses?
A: Once your compliance documents have been received by UTS and sent to NSW Health for assessment, shortly after you'll receive a receipt from them with the outcome that you are: compliant, non-compliant or have temporary compliance. If you need to send follow up evidence (e.g. proof of outstanding doses and/or serology), you can send it by email to: SESLHD-StudentCompliance@health.nsw.gov.au. Make sure you include your full name and student number in the subject field, a copy of the receipt and a colour copy (photo or screenshot) of your student ID card in the email.
Q: I have had all three Hepatitis B doses but my serology shows that I have no immunity, what do I do?
A: You should see your GP and have a booster dose and then serology one month after that dose. If it shows you now have immunity, send the evidence to NSW Health. If not, you may need to complete the full schedule of three doses again and test for immunity after each dose.
Q: I sent my compliance documents to NSW Health and received an email from them that I am now compliant but in MyPlacement those checks still show as not cleared, when will it update?
A: The systems update overnight so if you have received confirmation from NSW Health that you are now compliant, that will be reflected in MyPlacement the following day.
Allocation of placements
Q: I've been allocated a placement that is far from my home address, what can I do?
A: There is an expectation that you may need to travel up to 90 minutes via public or private transport (if applicable) to get to your placement. This is shorter than the expectation of other universities in Sydney. If you would like to see if there is a placement closer to your home, use the swaps forum to see if someone is willing to swap with you.
Q: I've been told I have been allocated a placement but I can't see the details in MyPlacement, what do I do?
A: It's likely that you have either not met clinical compliance (completed all your required vaccinations and have obtained a police check), not obtained a Working With Children Check or not completed mandatory forms like the COVID-19 form or the Inherent Requirements form. To check what you need to do, go to the Checks tab in MyPlacement and see what areas have a status of Not Complete. You'll need to complete these ASAP so that you can view your placement information.
Q: My placement clashes with a summer subject I've enrolled in, what can I do?
A: Prior to allocating placements, we release a timetable clash form where you can notify us of any potential clashes with other subjects you have enrolled in. If you complete the form and submit it on time, we'll take that into account when assigning you a placement. If you don't complete the form or enrol in other subjects after you've received you placement, your option is to use the swaps forum to try to find a more suitable placement. Otherwise, you may need to unenrol from those other subjects as your placement takes priority.
Getting ready for your placement
Q: Where can I get my name badge?
A: You'll need a name badge for your labs and placements. You can get one from the CPU counter. We are open Monday to Friday from 9am - 4.30pm in Building 10 on Level 6 (next to the lifts). It's best to call us to check that we'll be there at the time you intend to come.
Q: Where can I get a uniform?
A: From UTS Activate in Building 1 (Tower Building).
Q: Where can I get a student ID card?
A: You'll need to order one online. You'll be notified by email when your card is ready for collection from the UTS Library in Building 2.
Q: I need to do some training modules but I don't have a log in yet.
A: You'll be required to do a number of training modules in preparation for your placement. Some will be through My Health Learning. For these, you'll be sent your login details from NSW Health directly approx. 12 days before the start of your placement to your UTS student email. This email will have your stafflink ID number and a temporary password.
Some modules are completed through HETI for which you can create your own account and do at anytime. If you use your UTS student email to create an account with HETI, the confirmation email they send you with your account details may take up to 24 hours to be received. If you want to avoid this, you can use a personal email address to create your HETI account.
If you have a placement within the Northern Sydney local health district or with a private facility, there may be additional training modules you need to complete which we will email you about 14 days prior to the start of your placement.
Q: I've been sent an email telling me I need to do eMR, what's that?
A: If you have a placement in the Sydney or South Western Sydney local health districts, UTS coordinate your eMR access on your behalf.
eMR = e Medical Records. While on placement, you'll need access to patient information which you access through eMR. It's important that you complete the eMR access form correctly and as soon as possible (read the instructions carefully). If you don't, it'll upset us because it takes up a lot of our time correcting simple mistakes.
If you are placed in a different local health district, your eMR access will be organised on the first day of your placement.
On my placement
Q: How do I find out my shift times for my placement?
A: Go to the Placements tab in MyPlacement and click on the details button next to the subject you've been allocated for. You'll see in the Health Facility notes section the start times for AM and PM shifts and other additional information. Shifts are 8 hours plus a 30 minute break from Monday to Friday. For example, if you start at 1.30pm, you would finish at 10pm. Rostered shifts usually mean you alternate between AM and PM shifts (which may include weekends) throughout your placement (e.g. one week AM, next week PM). You'll receive your rostered shift times in the week or two before placement by email.
Q: Do I have to attend my placement on an official public holiday?
A: Generally not. You may need to attend if you have been assigned a rostered shift but if so, you'll be told prior to your placement. You also usually do not need to make up the hours you missed on a public holiday but this depends on whether the hours you have completed/will complete meet the minimum requirement for AHPRA registration.
Q: I was sick while on my placement and missed a few days, what should I do?
A: First thing to do is let your facilitator know that you'll not be attending placement for the time that you're not well. You'll then need to apply for special consideration for the days you were absent. This needs to be done within 5 working days of the last day you were absent from your placement. When you're ready to return to placement, contact your facilitator to let them know and to ask for permission to return (depending on why you were away, you may be asked to get a fitness for practice letter from your doctor or provide a negative COVID-19 test result). Your special consideration application will then be processed and you'll be advised (within a few weeks) the outcome by email and whether you need to attend a make-up placement.
After my placement
Q: I completed my placement but haven't yet got my grade for the subject, who do I speak to?
A: If your clinical assessment form has been completed and signed off by both you and your facilitator, it is then sent to the subject coordinator to process your grade. You'll need to contact them with any questions about your grade as this is a process that CPU is not involved in.
Q: I need to access past clinical placement forms but I can't see them in MyPlacement, help!
A: You can access all your past completed forms by going to the Forms tab in MyPlacement. In the upper right hand corner of the screen you'll see a box that says hide completed forms, untick this box and you'll be able to see every form you've completed.
Q: I am placed at Concord/Liverpool Hospital where there were recent COVID-19 cases reported, should I be worried?
A: Concord and Liverpool Hospitals experienced a small COVID-19 outbreak that has now been controlled and managed. Surveillance swabbing of all staff (including students and facilitators) demonstrated minimal transmission and the surveillance period ended on Sunday 20th September. There is no further concern at these facilities and clinical placements will be continuing as normal.
Attend a Health postgraduate info session to speak with course coordinators, receive academic and career advice.