The subject explores the applications of dispute resolution theory and practical skills in the workplace. It explores the causes of conflict within the workplace setting and the legislative requirements for dealing with workplace disputes. A range of dispute resolution processes is studied to ascertain their relevance and the problems encountered in applying them to the various types of disputes that occur. It also examines the impediments to changing the dispute resolution culture in the workplace. Students are encouraged to develop dispute resolution models and design systems for implementation in both the public and private sectors.

For detailed subject information see the Workplace Dispute Resolution subject outline.

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