This subject explores notions of information and knowledge, critically examining the range of viewpoints and concepts within knowledge management. Students examine a variety of types of organisations, and practice techniques for analysing and evaluating the internal and external information and knowledge environments of these organisations. From this analysis of information and knowledge production, flows and processes can be identified and evaluated. The subject emphasises the human characteristics of generating, communicating and using knowledge, and the way these can be integrated with the organisational strategy and processes. Students will have an understanding of the knowledge components of organisational processes and cultures, and the role of the information professional in knowledge-based organisations. The value of knowledge within organisations is explored via knowledge management case studies.

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Business | Design, Architecture and Building | Education | Engineering | Humanities and Social Sciences
Information Technology | Law | Nursing, Midwifery and Health | Science | Institute for International Studies