This subject analyses differing perspectives on people communicating in organisations and the ways in which group processes affect organisational life. It enables students to make connections between theories and practice so they can develop successful team building and team management strategies. Conflict management, change management, culture-creation, problem solving and decision making are some of the workplace challenges explored in this subject. Approaches to leadership, communication climate and motivation of staff are analysed in the context of ever-changing organisational environments, including technology and globalisation.

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