This subject describes the evolution of systems towards distributed business environments with an emphasis on processes that require people to work together over distance. It describes how people work together and the changes to work practices resulting from the distribution of such work. The subject covers collaboration technologies such as email, video-conferencing, co-authoring and work-flows needed to support distributed business processes. The subject emphasises the design process, describing how to choose and implement collaborative technologies based on systems such as the World Wide Web or Lotus Notes to provide business benefits.

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