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UTS Governance

Applying for access to information

The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) enables members of the public to apply to access government information held by UTS. The Act defines 'government information' as 'information contained in a record held by an agency'.

How to access information

  1. When seeking access to UTS government information, you should first check to see if the information is already publicly available.
  2. If the information is not listed as available, the next step is to find out whether the information can be accessed through existing administrative processes.
  3. If the information can't be obtained through existing administrative processes, the next step is to contact UTS and consult with the Right to Information Contact Officer for advice about informal requests and formal access applications.
  4. Applying formally through an access application should be used as a last resort, where the information is not available in any other way.

Accessing information through existing processes

Personal or health information

You are entitled to access your own personal or health information. An access application under the GIPA Act is not usually required.

To find out about accessing your personal or health information, see Privacy at UTS: accessing your information.

NSW state archives

UTS holds state archives and other records of continuing value to the University.

Members of the public are entitled to make arrangements with UTS to access many records held in the University's archives. For records classed as open to public access, an access application under the GIPA Act is not required.

To find out about accessing archives, see UTS Archives.

Applying for access under the GIPA Act

Consult the UTS Right to Information Contact Officer

UTS encourages prospective applicants to consult the UTS Right to Information Contact Officer before lodging access applications. The Right to Information Contact Officer will:

  • assist you to identify any alternative administrative options that may be available to access information
  • help you clarify the detail of your access application before it is lodged.

Some limits to access

Access is limited to information held by UTS at the time an access application is received.

Some types of information are exempt from applications under the GIPA Act:

  • Information that is publicly available: an access application is not required to access publicly available information.
  • Schedule 2 information: access applications cannot be made for 'functions relating to dealing with information with respect to the ranking or assessment of students who have completed the Higher School Certificate for entrance into tertiary institutions' (section 43 of the GIPA Act).

Access application requirements

A valid access application must:

  • be in writing and lodged with UTS
  • indicate it is an application under the GIPA Act
  • nominate a postal address where correspondence relating to the application should be sent
  • include enough information to enable UTS to identify what is being requested, and
  • include the $30 application fee.

An access application is invalid if it does not meet these requirements.

Lodging access applications

You can lodge an access application in person or by letter, fax or email, as long as the application meets the requirements listed above.

Access applications lodged by fax or email will not be considered valid until the required application fee is also received.

UTS has developed the access application lodgment form (PDF, 93kB) to assist you to prepare and lodge an access application. (Use of this form is optional.)

Providing evidence as part of your application

You will be required to provide evidence where you are requesting:

  • access to your own personal information (proof of your identity is required)
  • a fee reduction on personal grounds (supporting evidence is required)
  • that your personal circumstances be taken into account in making the decision to release information (supporting evidence of your circumstances is required).

Application fees and charges

An application fee of $30 is required before an access application can be accepted as valid.

Paying the application fee

The application fee can be paid by cheque or Australian Money Order and should be made out to 'University of Technology Sydney'.

Options for payment by credit card are available on the access application lodgment form (PDF, 93kB).

Additional processing charges may apply

An additional processing charge may be imposed to cover the time taken to process an application where a lot of information is requested.

If this is the case, you will be contacted as soon as possible and informed of any additional processing charge and advance deposits that may be required.

At this point, you may choose to amend or withdraw your application.

Alternatively, you have the right to appeal a decision to impose an additional processing charge.

Discounts and refunds

A 50 per cent discount of the application fee and any processing charges may be considered where:

  • you can provide sufficient evidence of financial hardship, or
  • UTS is satisfied the information applied for is of special benefit to the public generally.

A full refund of the application fee will only be considered where an access application is invalid and has not been amended to make it a valid application.

Including application details in the disclosure log

UTS will include information in the disclosure log when it is of benefit to members of the public.

Access application details are recorded in the disclosure log after an access application has been decided.

Details of applications will not be recorded in the disclosure log where:

  • the information requested is personal information
  • personal circumstances are taken into account in making the decision to release information.

Notification of inclusion

You will be notified about possible inclusion in the disclosure log when your application is being processed by UTS.

Any consulted party will also be informed about the possible inclusion of information in the disclosure log.

Objecting to inclusion

Objections to information being included in the disclosure log may only be made by applicants or consulted parties.

An objection can be made where the information:

  • is your personal information, or the personal information of the person you are representing
  • concerns your business, commercial, professional or financial interests
  • concerns research that has been, is being, or will be carried out by or on your behalf
  • concerns the affairs of the Commonwealth or a state government where the applicant is that government.

If you wish to object, you must notify UTS, in writing, before the access application is decided, indicating the reason for your objection.

To discuss objecting to inclusion, contact the Right to Information Contact Officer.

UTS decision to include information after an objection

Where UTS decides to include information and access application details in the disclosure log and a valid objection was been received, the inclusion of information will be deferred until all appeal timeframes or related decisions have been satisfied.

Amending or withdrawing an application

You can amend or withdraw your access application at any time before a decision on the application is finalised.

If you wish to amend your application by reducing its scope, you should notify the Right to Information Contact Officer. UTS consent is not required to reduce the scope of an application.

If you wish to make any other amendments to your application, you should consult the Right to Information Contact Officer, and UTS must agree to your requested amendments. The agreement should cover circumstances where the proposed amendments require additional work and include agreement on extensions to time to accommodate the additional work.

Withdrawing an application

If you wish to withdraw your application, you should inform the Right to Information Contact Officer as soon as possible.

Refunds for amended or withdrawn applications

Where an application is amended or withdrawn, UTS will determine if a refund of any fees and charges is appropriate.

Decisions on refunds will depend on the amount of work UTS has already completed in handling the application at the time the application is amended or withdrawn.

Handling access applications

Acknowledging an access application

An access application will be acknowledged in writing within five working days of receipt.

If your application is invalid, UTS will inform you and provide details of how you may amend your application.

Processing timeframe

If an application is valid, the application will be processed within 20 working days from the date it was received.

The processing timeframe may be extended if consultation is required, if records need to be retrieved from archives, or by mutual agreement with the applicant.

This timeframe may also be extended where an advance deposit is requested to cater for the time taken for payment to be received.

Making a decision on an access application

Making a decision

The Right to Information Coordinator will determine whether to release or withhold information, based on:

  • consideration of the information concerned
  • the public interest principles under section 12, section 14, schedule 1 and schedule 2 of the GIPA Act
  • any relevant personal factors of the applicant, or
  • any relevant responses received from consulted third parties.

In general, there is a presumption in favour of disclosure of information in the public interest. However, some or all information may be withheld if it is considered to be against the public interest to disclose.

Communicating a decision

The notice of decision in response to an access application will identify the information relevant to the application and whether or not it will be released.

Where information is to be released, the notice will either include the information or inform the applicant how to access the information (see providing access to information).

Where information is not to be released an explanation will be included.

Appealing a decision

You can appeal several decisions in relation to your access application, including a decision not to release information.

Providing access to information

Copies of information released under an access application will usually be mailed to the applicant to the address nominated on their application with the formal notice of decision.

Objections by a consulted parties

If any consulted party objects to the release of any particular piece of information, access will be deferred until the party concerned has had the right to appeal the decision to release the information. In such cases, an access applicant will be informed of the proposed extended release date pending the outcome of any appeal.

Means of access

You can receive released information in the following ways:

  • inspecting the records containing the information
  • receiving a copy of the record containing the information
  • receiving a written transcript of information, in the case of information recorded in audio, shorthand or any other encoded format.

UTS will consider which of these methods is appropriate on a case-by-case basis, depending on the nature and amount of information released and the preferred method of access requested by the applicant.

If the means of access to information is not provided as requested, you can appeal.

Opting to collect released information in person

You can choose to collect released information in person rather than receive it by mail. (This option would suit circumstances where you are requesting your own personal information.)

This preference should be specified before the access application has been determined.