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Dr Md Maruf Hossan Chowdhury

Biography

Maruf Chowdhury has obtained his PhD degree from Curtin University, Australia. Prior to joining UTS as a lecturer, Dr Chowdhury held academic positions in the University of Western Australia, Curtin University, Australia and Chittagong University, Bangladesh. He has published many articles in top-tier journals of Operations and Supply Chain Management including Omega: The International Journal of Management Science, International Journal of Production Economics, Supply Chain Management: an International Journal and others. He is also contributing as a reviewer to the top tier journals of Operations and Supply Chain Management. His research interest includes supply chain sustainability, resilience, agility, information integration in supply chain, service design, applied operations research, and system dynamic modelling.

Dr Chowdhury has professional experiences in different industrial settings such as Textile and Apparel industry (consultant), Petroleum refinery (procurement professional) and others. He also received a number of awards in his career including Curtin University publication award for prestigious journal article publications, teaching excellence award at Curtin Business School, Curtin strategic international research scholarship and Dean’s Merit scholarship at the University of Chittagong for outstanding results in undergraduate and postgraduate level.

Lecturer, Management Discipline Group
BUSINESS ADMINISTRATION MATHEMATICS, Business process & supply chain management, BUSINESS ADMINISTRATION, supply chain management
 
Phone
+61 2 9514 5440

Research Interests

Supply Chain Sustainability

Supply Chain Resilience

Agility

Information Integration in Supply Chain

Applied Operations Research

System Dynamic Modelling

Can supervise: Yes

Supply Chain Management

Strategic Procurement

Global Logistics & Network Design

Chapters

Raisinghani, M.S., Colquitt, C. & Chowdhury, M. 2008, 'Distance learning in business aviation industry: Lessons learned and implications for theory and practice' in Strategic Applications of Distance Learning Technologies, pp. 124-146.
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The objective of this chapter is to understand the expectations and behaviors of business aviation pilots towards online learning. The authors believe that the company that is able to offer an integrated, individualized, and useful online training experience will gain a significant competitive advantage. To that end, the authors have researched and synthesized studies that are currently available and relate to this important future product. In addition, an exploratory survey of business aviation pilots and interviews with key aviation industry players are used to determine current attitudes and expectations towards online learning. The scope of this chapter will be limited to exploring the niche market of business aviation pilots using the aviation training company CAE SimuFlite and their new Simfinity.technology. However, the authors consider the concepts discussed to be applicable to all business aviation pilots. © 2009, IGI Global.

Conferences

Dewan, M.N.A., Biswas, N.R., Chowdhury, M.M.H. & Quaddus, M.A. 2013, 'An AHP-QFD integrated approach to meet three dimensional environmental value requirements in sustainable e-business modelling', Proceedings - Pacific Asia Conference on Information Systems, PACIS 2013.
It is surprising that although 'e-business' and 'sustainability' are the two current major global trends but none of the e-business modelling ideas covers the sustainability aspects of the business. Environmental value requirement is one of the three pillars of sustainability concept that must be fulfilled to achieve a fully sustainable e-business model. A little literature is available on 'sustainability of ICT' but none of them clearly explains how environmental value requirements can be identified and efficiently fulfilled to achieve sustainability in e-business. Recently, companies are successfully using Quality Function Deployment (QFD) as a powerful tool in various fields that addresses strategic and operational decisions in businesses. This research approach, therefore, uses an Analytic Hierarchy Process (AHP) integrated QFD approach to show how environmental value requirements can be identified and efficiently fulfilled to achieve sustainability of e-business with a comprehensive case study. This approach is unique in the sense that in developing the model environmental value requirements are considered from three dimensions and environmental value concept is integrated with customer's value requirements, business's value requirements, and process's value requirements. The approach uses the case of a commercial bank in Bangladesh for the demonstration of the approach.
Chowdhury, M.M.H., Dewan, M.N.A. & Quaddus, M.A. 2013, 'Sustainable supply chain management through compliance of stakeholders' requirements: A study on ready-made garment (RMG) industry of Bangladesh', Proceedings - Pacific Asia Conference on Information Systems, PACIS 2013.
Sustainability in supply chain is now an issue of concurrent focus, as stakeholders are demanding sustainability from the point of production to the point of consumption. Research on sustainable supply chain management (SSCM) is not substantial in number. Most of the studies concentrate on social, environmental, and economic aspects of supply chain in a standalone fashion. Further, previous studies are dominantly conceptual in nature. Comprehensive empirical research on sustainable supply chain management incorporating social, environmental and economic aspects is very rare. Upon existence of such void in the literature this study aims at developing a comprehensive SSCM framework in the context of RMG supply chain of Bangladesh. An exploratory field study utilizing an inductive methodology involving a multiple-case study approach has been undertaken. Data have been collected by conducting face to face interviews with 15 decision makers of RMG manufacturing companies and their suppliers. We utilize content analysis techniques with a view to identify the factors with their associated. It is novel in the research findings that, apart from compliance of the triple bottom line components, compliance of buyers' operational requirements and sustainability governance are also important components of RMG supply chain sustainability. Further, some important interrelationships among sustainability factors have been explored. Finally, based on the extracted sustainability components and their interrelationships an integrated SSCM model has been developed.
Dewan, M.N.A., Biswas, N.R., Chowdhury, M.M.H. & Quaddus, M.A. 2013, 'An AHP integrated QFD approach for three dimensional blended value requirements in sustainable e-business modelling: The case of a commercial bank', Proceedings - Pacific Asia Conference on Information Systems, PACIS 2013.
Fulfillment of customer's requirements alone is not enough to be competitive in today's challenging market. Instead, blended value requirements need to be fulfilled for customer satisfaction, for efficient value process, and to achieve strategic goals including profit. On the other hand, 'e-business modelling' and 'sustainability of the business' are already established terms as e-business converts technology into economic value. Although e-business modelling and sustainability are the two major global trends still there is no common understanding about the elements that need to be used for a sustainable e-business model. This research approach, therefore, uses an Analytic Hierarchy Process (AHP) integrated Quality Function Deployment (QFD) approach to show how blended value requirements can be identified and efficiently fulfilled to achieve sustainability of e-business with a comprehensive case study. This approach is unique in the sense that in developing the model blended value requirements are considered from three dimensions and blended value concept is integrated with customer's value requirements, business's value requirements, and process's value requirements.
Chowdhury, M.M.H., Dewan, M.N.A. & Quaddus, M.A. 2012, 'Supply chain resilience to mitigate disruptions: A QFD approach', Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012.
With the increase in disruptions and vulnerabilities, demand for more resilient supply chain is echoed vibrantly in business world. It is important to develop resilient capability in right time because supply chain disruptions may be the cause of serious financial loss to the organizations as well as their supply chains. Supply chain managers need to identify supply chain disruptions and vulnerabilities so that they can develop resilience capability corresponding to those disruptions. In this paper, an Analytical Hierarchy Process (AHP) integrated Quality Function Deployment (QFD) technique has been used to identify prioritized vulnerabilities and corresponding resilience capability requirements. Such approach is still absent in the supply chain literature. An illustrative example has also been introduced to get a clear picture of the research process and future research plan.
Dewan, M.N.A., Chowdhury, M.M.H. & Quaddus, M.A. 2012, 'Qfd based modelling for E-business: A sustainable approach using blended value dimensions', Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012.
Business modelling is not new and has had substantial impacts on the way businesses are planned and operated these days. Although 'e-business' and 'sustainability' are the two current major global trends but surprisingly none of the e-business modelling ideas covers the sustainability aspects of the business. Researchers are introducing 'green IT/ICT' concept lately but none of them clearly explains how those concepts will be used by the e-business modelling ideas. Recently, companies are successfully using QFD as a powerful tool in various fields that addresses strategic and operational decisions in businesses. This research approach, therefore, develops a QFD based e-business model in conjunction with blended value and sustainability aspects. The model explores and determines the optimal design requirements in developing the model. This approach also demonstrates how the sustainability dimensions can be integrated with the value dimensions in developing an e-business model. This approach is unique in the sense that in developing the model sustainability concept is integrated with customer's value requirements, business's value requirements, and process's value requirements instead of only customer's requirements. QFD, AHP, and Delphi method are used for the analysis of the data. An illustration is provided for the enhanced understanding of the proposed approach.
Dewan, M.N.A., Chowdhury, M.M.H. & Quaddus, M.A. 2012, 'The elements for sustainable E-business modelling: A 3D approach', Proceedings - Pacific Asia Conference on Information Systems, PACIS 2012.
The sustainability of the business is a global contemporary issue. E-business modelling is another already established term as it converts technology into economic value. Although e-business modelling and sustainability of the business are the two significant global trends now but still there is no common perception about the elements that are essential for a sustainable e-business model. Surprisingly, none of the approaches even consider sustainability as a major element while modelling e-business. Therefore, after completing extensive literature review on e-business modelling and sustainability of the business we carefully identify and determine the required elements for a sustainable e-business model in this paper. We also clarify the significance for selecting these elements. The elements are three dimensional (3D) and selected from customer value area, business value area, and process value area so that the modelling elements preserve the interests of all stakeholders while upholding the sustainability.
Dewan, M.N.A., Chowdhury, M.M.H. & Quaddus, M.A. 2012, 'Obtaining business process from value process in blended value based sustainable e-business modelling', Proceeding of the 15th International Conference on Computer and Information Technology, ICCIT 2012, pp. 354-361.
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E-business modelling is already an established term as it converts technology into economic value. Sustainability is another global contemporary issue. While modelling e-business for sustainability it is essential to know the 'blended value process' of the proposed value based on which 'business process' is derived. The ability to incorporate between the blended value process and the business process is one of the imperative factors that play very significant roles for the companies to be competitive in today's exigent market. A number of research works exist on sustainability, e-business modelling, and value creation but none of them clearly explains the importance of incorporation between these two processes or how business process can be obtained from value process in e-business modelling. We, therefore, demonstrate in this article the process of how business process can be derived from blended value process in sustainable e-business modelling using process algebra. We also provide an illustrative example of our approach for enhanced understanding. © 2012 IEEE.
Chowdhury, M.M.H. & Chowdhury, M.T. 2010, 'Information integration in a dyadic relationship between producer and supplier: A case study on holtab and its supplier', Proceedings - 2010 IEEE 17th International Conference on Industrial Engineering and Engineering Management, IE and EM2010, pp. 333-343.
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Information integration enables firms to get real time information to cater the needs of customers, reduce order cycle time, accelerate response times and reduce cost in the supply chain. The paper aims at analyzing the present state of information flow between producer and its supplier, focuses on the ways and means of information integration between producer supplier dyad to ensure on time delivery of a critical component. A case study has been carried out using a qualitative research approach. Primary Data have been collected by observation and semi structured interview with the logistics manager and production manager of both producer and supplier. From the analysis and findings it is revealed that information flow both intra and inter-company is not smooth which creates the problem of uncertainty in the supply of critical component. To solve this problem both short term and long term solutions have been suggested based on the degree of integration required between the producer supplier dyad. © 2010 IEEE.

Journal articles

Chowdhury, M.M.H. & Quaddus, M. 2016, 'Supply chain readiness, response and recovery for resilience', Supply Chain Management, vol. 21, no. 6, pp. 709-731.
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© 2016, © Emerald Group Publishing Limited.Purpose: Despite the proliferation of supply chain risk management (SCRM) studies, a theoretically supported and empirically validated study on justifying the antecedents and measurement dimensions of supply chain resilience (SCRE) is rare. Therefore, drawing on extensive literature review, this study aims to explore and validate the antecedents and the measurement dimensions of SCRE. Design/methodology/approach: This study uses positivist paradigm using quantitative method. However, it also uses qualitative approach in the form of field study to contextualize the research model. The quantitative study is conducted by operationalising a survey research. Partial least square-based structural equation modelling has been used to analyze the data. Findings: Study results suggest that the psychometric properties of the SCRE dimensions, supply chain readiness, response and recovery, are reliable and valid. It also affirms that supply chain orientation (SCO), learning and development and supply chain risk management culture (SCRMC) significantly influence the SCRE. Further, SCRMC mediates the relationship between SCO and SCRE. Practical implications: The findings of this study will assist the supply chain managers in taking decision on readiness capability development and reducing the decisional uncertainty during response and recovery. Originality/value: Drawing on extensive extant literature on crisis management and supply chain management, this study develops and validates the measurement dimensions of SCRE in terms of readiness, response and recovery, as well as justifies the antecedent factors of SCRE, which is a novel attempt in SCRM literature.
Khan, E.A., Dewan, M.N.A. & Chowdhury, M.M.H. 2016, 'Reflective or formative measurement model of sustainability factor? A three industry comparison', Corporate Ownership and Control, vol. 13, no. 2, pp. 83-92.
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© 2016, Virtus interpress. All rights reserved.The sustainability concept is commonly used in many domains. However, the assessment of reflective and formative measurement has been ignored largely. As a result, sustainability factor scales are specified wrongly and this might lead to reduced scale validity. The aim of the study is find out the nature of sustainability factors either reflective or formative by investigating three distinct industrial settings in Bangladesh. A quantitative research design is used and the data is analysed through Partial Least Square (PLS) analysis. PLS analysis validates the indicators and factors. Sustainability factors in context of microbusiness and supply chain found reflective in nature whereas in e-business it was formative. The study suggests that sustainability factor is a context specific phenomena and it can be treated either reflective or formative.
Chowdhury, M.M.H. & Quaddus, M.A. 2015, 'A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh', Omega (United Kingdom), vol. 57, pp. 5-21.
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© 2015 Elsevier Ltd.With the upsurge of frequent disruptive events, organizations have become more vulnerable to the consequences of these disruptive events. As a result, the need for more resilient supply chain (SC) to mitigate the vulnerabilities has become paramount. Supply chain resilience (SCR) has been discussed in the literature and resilience index has been developed, but developing and selecting a portfolio of supply chain resilience capabilities in order to mitigate the vulnerabilities have not been studied. In this research we develop a 0-1 multi-objective optimization model based on QFD methodology. Our multi-objective method is interactive and interacts with the decision makers to choose the most satisfactory efficient portfolio of supply chain resilience strategies. We apply our methodology to three large ready-made garment (RMG) companies of Bangladesh. Results show that lack of materials (high dependence on imported materials), disruptions in utility supply, increased competition (and hence competitive pressure), impact of economic recession, and reputation loss are the top most vulnerabilities of Bangladesh RMG industry. The most preferred resilience strategies to mitigate the vulnerabilities are: back-up capacity, building relation with buyers and suppliers, quality control, skill and efficiency development, ICT adoption, demand forecasting, responsiveness to customers, and security system improvement. Theoretical and managerial implications of our study are included.
Chowdhury, M.M.H., Hossain, M.M. & A. Dewan, M.N. 2015, 'A FRAMEWORK FOR SELECTING OPTIMAL STRATEGIES TO MITIGATE THE CORPORATE SUSTAINABILITY BARRIERS', Corporate Ownership and Control, vol. 13, no. 1.
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Chowdhury, M.M.H., Hossain, M.M. & Dewan, M.N.A. 2015, 'A framework for selecting optimal strategies to mitigate the corporate sustainability barriers', Corporate Ownership and Control, vol. 13, no. 1CONT4, pp. 462-481.
© 2015, Virtus Interpress. All rights reserved.This paper develops a framework to prioritize the barriers to corporate sustainability and select the strategies to mitigate those barriers by applying an optimization based analytical hierarchy process integrated quality function deployment framework with multiple case studies. This research has collected data from the textile and clothing industries (six case companies) from an emerging economy, Bangladesh. Contingency theory, resource-based view and stakeholder theory are adopted to explain the sustainability barriers and their mitigation process through optimal use of resources. The study finds that lack of awareness, lack of governance, the utility supply problem and lack of expertise are the main barriers of CS. The findings also indicate that internal and external audits regarding compliance issues and setting policies for sustainability standards are considered as highly important mitigation strategies. Finally, the study identifies the optimal mitigation strategies based on maximising the relative importance while considering savings from the simultaneous implementations of strategies and constrained resources. This study advances existing CS literature by developing a framework to prioritize CS barriers and selects optimal strategies to mitigate those barriers. The developed framework should be of interest to organisations' decision makers (specifically in the case of apparel industry of Bangladesh) in countries which have a similar institutional context.
Hossain, M., Chowdhury, M.H., Evans, R. & Lema, A.C. 2015, 'THE RELATIONSHIP BETWEEN CORPORATE SOCIAL RESPONSIBILITY AND CORPORATE FINANCIAL PERFORMANCE: EVIDENCE FROM A DEVELOPING COUNTRY', Corporate Ownership and Control, vol. 12, no. 3.
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Chowdhury, M.M.H. & Quaddus, M.A. 2014, 'A multi-phased QFD based optimization approach to sustainable service design', International Journal of Production Economics.
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© 2015.Sustainable service design is vital for customer satisfaction and for meeting stakeholders' requirements. However, despite its significance, there appears to be two significant gaps in the literature in service design domain: (i) addressing the sustainability dimensions (social, environmental and economic) in service design in an integrated way, and (ii) development of methodology for sustainable service design grounded on strong conceptual foundation. This paper aims to address these gaps in the literature. In doing so we propose "sustainable service concept" which considers service design and service delivery design linking them with the attainment of social, environmental and economic goals of the organization. The paper presents a detailed methodology in this respect using multi-phased 0-1 optimization model within fuzzy quality function deployment (QFD) approach. We apply our methodology in the m-health service design in Bangladesh. The results show that lack of awareness, lack of skilled human resource, poor logistical support and resource shortage inhibit effective delivery of m-health service. To overcome these barriers and to deliver sustainable m-health service in Bangladesh optimal strategies are campaigns, recruitment of skilled human resources, performance measurement as well as monitoring and supervision. Theoretical and managerial implications of our findings are discussed and future research is also highlighted.
Dewan, M.N.A., Chowdhury, M.M.H. & Quaddus, M.A. 2014, 'Three dimensional components of e-business sustainability', Communications in Computer and Information Science, vol. 455, pp. 55-71.
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© Springer-Verlag Berlin Heidelberg 2014.e-Business modelling is a prevalent term now days as it converts technology into economic value. The sustainability of the business is another global contemporary issue. Although e-business modelling and sustainability are the two major global trends now but still there is no common understanding about the elements that need to be used for a sustainable e-business model. Surprisingly, none of the e-business modelling approaches even consider sus-tainability as a major element. In this paper, therefore, after extensive literature review on e-business modelling and sustainability of the business we carefully identify and determine the required elements for a sustainable e-business model. The elements are three dimensional and selected from customer value area, business value area, and process value area so that the modelling elements safeguard the interests of all stakeholders (customer, business, society, and environment) while maintaining the sustainability.
Hossan Chowdhury, M. 2011, 'Ethical issues as competitive advantage for bank management', Humanomics, vol. 27, no. 2, pp. 109-120.
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Raisinghani, M.S., Chowdhury, M., Colquitt, C., Reyes, P.M., Bonakdar, N., Ray, J. & Robles, J. 2005, 'Distance education in the business aviation industry: Issues and opportunities', International Journal of Distance Education Technologies, vol. 3, no. 1, pp. 20-43.
The purpose of this research is to understand the expectations and behaviors of business aviation pilots toward online learning. The authors believe that the company able to offer an integrated, individualized and useful online training experience will gain a significant competitive advantage. To that end, the authors have researched and synthesized studies that are currently available and relate to this important future product. In addition, an exploratory survey of business aviation pilots and interviews with key aviation industry players are used to determine current attitudes and expectations toward online learning. The scope of this paper will be limited to exploring the niche market of business aviation pilots using the aviation training company CAE SimuFlite and their new Simfinity technology. However, the authors consider the concepts discussed to be applicable to all business aviation pilots. Copyright © 2005, Idea Group Inc.