Dr. Chandran completed his Master's in Information Science and pursued his Research Degree leading to Doctor of Philosophy. His work on Structuring Meta Data based on categories had been highly commended and the Doctoral Degree (PhD) was awarded to him from Madurai University. Further, he successfully completed his Graduate Diploma in IT from the University of Technology, Sydney.
Daniel's research explores the importance of knowledge-based products and services that involve activities that capture, distribute and apply knowledge through technology-enabled repositories.
He has been in Teaching and Research for over 25 years. He held positions such as Professor and Head of Information Sciences, Associate Professor and Lecturer. Held membership in the University's Senate and Academic Council and Board of Studies in different universities in India. He was the Chairman of Board of Studies at Madurai Kamaraj University. Two of his research students have successfully completed Ph.D. degree.
Currently three students are pursuing their doctoral degrees.
Daniel is a professional member of the Association for Information systems (AIS).
Can supervise: YES
Knowledge mapping and Knowledge Sharing in large and medium sized businesses, Disruptive Technlogies, Taxonomy of Meta data, E-business, Strategic Use of IT in the Digital Economy, Systems Development Methodologies.
- Knowledge Management Systems
- Business Intelligence
- Global Information Systems
- Information Systems Development Methodologies
- Innovations for Global Relationship Management
Chandran, D 2015, Innovations for Global Relationship Management (Custom book), McGraw Hill, Australia.
Chandran, D & Alammari, A 2020, 'Influence of Culture on Knowledge Sharing Attitude among Academic Staff in eLearning Virtual Communities in Saudi Arabia', Information Systems Frontiers.
Knowledge sharing is a significant component of success in knowledge management. In Saudi Arabia, knowledge management is often lacking when it comes to knowledge sharing adoption, especially between academic staff. This research aims to investigate various factors of knowledge sharing adoption for eLearning communities in Saudi Arabia and to examine the effect of culture as a moderating role on the relationships between these factors and academics' attitude. Therefore, a framework is aimed at sharing knowledge within the eLearning communities is developed. Data has been collected from public universities in Saudi Arabia. Partial Least Square approach has been applied to analyse the data. The results show individual factors (such as openness in communication, interpersonal trust) and technology acceptance factors (perceived usefulness and perceived ease of use) significantly influence knowledge sharing attitude, while the relationship between people self-motivation and knowledge sharing attitude is insignificant. Subjective norm and attitude significantly impact behavioral intention toward knowledge sharing adoption in Saudi universities' eLearning communities.
Phung, VD, Hawryszkiewycz, I & Chandran, D 2019, 'How knowledge sharing leads to innovative work behaviour: A moderating role of transformational leadership', Journal of Systems and Information Technology, vol. 21, no. 3, pp. 277-303.View/Download from: Publisher's site
© 2019, Emerald Publishing Limited. Purpose: Studies have examined the influence of knowledge-sharing factors on attitudes and intentions to share knowledge; thus, there is a need to add to the limited research to examine individuals' actual knowledge-sharing behaviour (KSB). Drawing upon the social cognitive theory (SCT) and transformational leadership, this study aims to develop a new research model which modifies the standard SCT model and augments it with other theories to examine academics' KSBs. Design/methodology/approach: Questionnaire surveys based on literature and pilot study were conducted with 785 academic staff from four Vietnamese public universities. This study applied structural equation modelling to test the proposed research model and hypotheses. Findings: The findings show that environmental factors (subjective norms, trust) and personal factors (knowledge self-efficacy, enjoyment in helping others) had positive impacts on KSB; KSB had a strongly positive effect on innovative behaviour; and transformational leadership positively moderated the effects of subjective norms, trust and knowledge self-efficacy on KSB. Interestingly, psychological ownership of knowledge was found to have insignificant associations with KSB. Practical implications: The study findings can be used by university leaders, academic staff and researchers in other similar contexts. Originality/value: Until now, to the best of the researchers' knowledge, no studies have applied SCT as a primary lens, in which transformational leadership positioned in a focal behaviour also affected KSB, to investigate research on KSB in organisations, especially in institutions of higher education.
Phung, VD, Hawryszkiewycz, I, Chandran, D & Ha, BM 2019, 'Promoting knowledge sharing amongst academics: A case study from Vietnam', Journal of Information and Knowledge Management, vol. 18, no. 3.View/Download from: Publisher's site
© 2019 World Scientific Publishing Co. This study aims to examine the influences of environmental and personal factors on knowledge-sharing behaviour (KSB) of academics and whether more influence leads to superior innovative work behaviour (IWB) at the tertiary level in Vietnam. A questionnaire survey was conducted as part of the study, including 320 academic staff at Hanoi University, one of the leading public universities in Vietnam. This study applies the structural equation modelling (SEM) to investigate the research model based on social cognitive theory (SCT). The results show that two environmental factors (subjective norms and trust) and two personal factors (knowledge self-efficacy and enjoyment in helping others) significantly influence KSB. The results also indicate that employee willingness to share knowledge enables the organisation to promote innovative work behaviour. The study context was limited to only one Vietnamese university. It appears that the part of a bigger picture of knowledge sharing (KS) in Vietnamese universities is likely to be lost. However, given the previous studies on knowledge sharing in both developed and developing countries, it could be expected that the results of this study can be taken forward by university leaderships, academic staff and researchers in other contexts as well. A clear understanding of the critical factors that influence KSB towards promoting innovative work behaviour may help university leaders to develop suitable and evolving strategies to address the challenges of knowledge sharing. This study contributes to the growing literature on the relationships among environmental and personal factors and KSB towards promoting innovative work behaviour.
Paulraj, D, Swamynathan, S, Chandran, D, Balasubadra, K & Prem, MV 2016, 'Service Composition and Execution plan generation of composite semantic web services using abductive event calculus', Journal of Computational Intelligence, vol. 32, no. 4, pp. 711-737.View/Download from: Publisher's site
Web Service composition is indispensable as a single Web Service cannot satisfy the complex functional requirement of a user. The two key challenges of Semantic Web Service composition are the discovery of most relevant atomic services from the Composite Semantic Web Services and by no means we can assure the execution of the composed atomic services in a proper order. In this work, these two challenges are addressed and also a novel architecture is proposed for atomic service discovery, composition and automatic plan generation for the proper execution of its candidate services. The proposed architecture takes the advantage of abductive event calculus that uses abductive theorem prover to generate a plan for the proper order of execution of the atomic services. The research has found that the plan generated by the proposed architecture is sound and complete.
ALMUSALLAM, M & Chandran, D 2020, 'Current and Prospective Views of the Adoption of BISs in Large Companies and SMEs', United states.
Chandran, D & Aljohani, N 2020, 'The Role of Cultural Factors on Mobile Health Adoption: The Case of Saudi Arabia', 2020 Americas Conference on Information Systems, Salt Lake City, Utah.
Aljohani, N & Chandran, D 2019, 'Adoption of M-Health Applications: The Saudi Arabian Healthcare Perspectives', 30th Australiasian Conference on Information Systems, Perth Western Australia.
Aljohani, N & Chandran, D 2019, 'The Role of Individuals and Social Awareness in Adopting Mobile Health Applications in Saudi Arabia: A Review and Preliminary Findings', the 34th International Business Information Management Association Conference, Madrid, Spain, pp. 4841-4846.
Aleidi, A & Chandran, D 2018, 'Budding Female IT Entrepreneurs in Saudi Arabia: Impact of IT and Institutional Environment'.
Aleidi, A & Chandran, D 2018, 'The Influence of IT on Women's Entrepreneurial Intention in the Saudi Context', University of Technology Sydney.
Aleidi, A & Chandran, D 2018, 'The influence of IT on women's entrepreneurial intention in the saudi context', ACIS 2018 - 29th Australasian Conference on Information Systems.View/Download from: Publisher's site
© 2018 ACIS2018.org. All rights reserved. IT entrepreneurship is becoming an increasingly vital source for promoting socio-economic growth, innovation and job opportunities. Despite the increasing awareness of this importance, evidence indicates that women participation in entrepreneurship with a particular focus on technological entrepreneurship remains low. Furthermore, there has been minimal research about female entrepreneurship from a technological point of view. Our goal in this study is to propose a model that extends the theory of planned behavior by incorporating the technological factors into established entrepreneurial models. Investigating such factors is beneficial for motivating a new generation of women entrepreneurs in the IT context. In addition, it helps to provide a further understanding to IS researchers and practitioners.
Aleidi, AI & Chandran, D 2018, 'Budding Female IT Entrepreneurs in Saudi Arabia: Impact of IT and Institutional Environment', Americas Conference on Information Systems, Association for Information Systems, New Orleans, Louisiana, USA, pp. 1-10.
Chandran, D & Aleidi, A 2018, 'Analyzing the Influence of Gender Stereotypes and Social Norms on Female IT Entrepreneurial Intention in Saudi Arabia', Proceedings of the 51st, Hawaii International Conferenceon System Sciences, Hawaii.
Alammari, A & Chandran, D 2017, 'Impact of Knowledge Sharing Adoption on Universities' Virtual Learning Communities.', Proceedings of the 50th Hawaii International Conference on System Sciences, 2017, Hawaii International Conference on System Sciences-50, 2017, HICSS 2017, Hawaii, USA, pp. 4485-4494.View/Download from: Publisher's site
In new age, knowledge has become a significant
source. Knowledge sharing is a substantial component
of success in any organisation. In various
organisations, knowledge sharing adoption is lacking,
especially among academic staff working in Saudi
universities. This paper investigates collectivism
impact on knowledge-sharing factors among
academics in Saudi e-learning communities. A
conceptual model that will affect the knowledge
sharing behaviour within the e-learning community in
Saudi universities is proposed. Hypotheses have been
accordingly developed. Data was collected in different
Saudi public universities. Partial Least Square
approach has been applied to analyse the data. The
findings of this study provide key factors affecting the
process of knowledge-sharing adoption between
academic staff within the virtual learning communities
in Saudi universities.
Aleidi, AI & Chandran, D 2017, 'Does Institutional Environment Promote Women's IT Entrepreneurial Intention in Saudi Arabia? Technological and Institutional Perspectives', PACIS 2017 Proceedings. 208., The Pacific Asia Conference on Information Systems, Langkawi, Malaysia.
Aleidi, AI & Chandran, D 2017, 'Technological and Institutional Perspectives of Women's IT Entrepreneurial Intention in Saudi Arabia', Twenty-third Americas Conference on Information Systems, Boston, 2017, Americas Conference on Information Systems, Boston, USA.
Despite the increasing awareness of the importance of technological entrepreneurship and innovation, and the necessity to enhance women participation in such businesses, a comprehensive literature review
shows a paucity of research in women's IT entrepreneurship. Specifically, Information Systems and female entrepreneurship disciplines have ignored the study of women's IT entrepreneurial behavior.
Drawing on previous literature, this research for the first time aims to develop an integrated model of women's IT entrepreneurship. Particularly, this research in progress aims to examine the influence of institutional and technological factors on intention and decision-making processes that lead women to become tech-entrepreneurs in Saudi Arabia. The investigation reveals that understanding entrepreneurial intention is critical for motivating a new generation of women entrepreneurs in the IT context. Better guidance can be a new driver of IT entrepreneurial behavior among Saudi women which is the aim of this study.
Phung, VD, Hawryszkiewycz, I, Chandran, D & Ha, BM 2017, 'Knowledge Sharing and Innovative Work Behaviour: A Case Study from Vietnam', Website of the Proceedings of the 28th Australasian Conference on Information Systems (ACIS2017), Australasian Conference on Information Systems, University of Tasmania, Tasmania, Australia.
This study aims to examine the influence of environmental and personal factors on knowledge-sharing behaviour (KSB) and whether more leads to superior innovative work behaviour (IWB) at tertiary level in Vietnam. Our case is Hanoi University (HANU), one of the Leading Public Universities in Vietnam. This study applies the structural equation modelling (SEM) to investigate the research model based on social cognitive theory. Based on a survey of 320 academic staff at HANU, the results show that two
environmental factors (subjective norm, trust) and three personal factors (knowledge self-efficacy, enjoyment in helping others, and reciprocity) significantly influence KSB. The results also indicate that employee willingness to share knowledge enable the organisation to promote IWB. It is hoped that academic staff and university leaders from other countries may find the case study useful for deeper understanding of the effects of social influences, personal perceptions and KSB on IBW in the future.
Chandran, D & Alammari, A 2016, 'Knowledge-Sharing Adoption in Saudi Universities e-learning communities', Twenty-Second Americas Conference on Information Systems 2016, San Diego, California.
Technology revolution in recent years has increased the demand for the provision of e-learning. However, academic staff lack the knowledge-sharing attitude in e-learning communities. The aim of this research is to investigate the various factors of knowledge sharing adoption for e-learning communities in Saudi Arabia. Therefore, a framework aimed at sharing knowledge within the e-learning communities is developed. Data has been collected from public universities in Saudi Arabia. Partial Least Square approach has been applied to analyse the data. The results shows knowledge sharing individual factors (such as openness in communication, interpersonal trust), technology acceptance factors (perceived usefulness and perceived ease of use) significantly influence knowledge sharing attitude while the relationship between people self-motivation and knowledge sharing attitude is insignificant. Among other factors, subjective norm and attitude significantly impact behavioral intention toward knowledge sharing adoption in Saudi universities' e-learning communities.
Chandran, D & Alammari, AM 2016, 'Knowledge management and its impact on knowledge sharing adoption in e-learning communites in Saudi Universites', AISEL Website Proceedings of the 25th International Conference on Information Systems Development, ISD 2016, International Conference on Information Systems Development, AISEL, Katowice, Poland, pp. 272-283.
Knowledge sharing is a significant component of success in knowledge management. In most organisations, knowledge management is often lacking when it comes to knowledge sharing adoption, especially between academic staffs who work in Saudi universities. This paper investigates factors affecting knowledge-sharing adoption among academics in Saudi e-learning communities. A model that will affect the process of knowledge sharing within the e-learning community is proposed. Hypotheses have been developed. Data has been collected in Saudi public universities. Partial Least Square approach has been applied to analyse the data. The findings provide key factors affecting knowledge-sharing adoption among academic staff.
Chandran, D & Aleidi, AI 2016, 'Social Factors and Women Technology Entrepreneurs in Saudi Arabia.', Proceeding of 28th IBIMA Conference, International Business Information Management, International Business Information Management Association, Seville, Spain, pp. 1346-1353.
The importance of entrepreneurship has been increasingly acknowledged as a source of growth, and national economic development. Recently, women entrepreneurship has been a topic of concern and interest for scholars and researchers. Also, it has been a considerable matter for public policies and government strategies. There are many entrepreneurship initiatives that have been made by the government of Saudi Arabia to enhance contributions of women to the workforce and economic sector, as their role has been non-existent for a long period of time. However, women involvement in these initiatives is nascent with a limited entrepreneurship rate. This study focuses on identifying social factors that have influenced women entrepreneurship. Saudi women to become entrepreneurs from within the context of technology in the literature of entrepreneurship have not existed. Therefore, the present study aims to fill that gap of knowledge and contribute substantially to understand technology- based entrepreneurship within the context of Saudi women.
Aljaafreh, A, Al-Ani, A, Aljaafreh, R & Chandran, D 2015, 'Understanding Customer's Initial Trust in Internet Banking Services: A field Study in Jordan', Proceedings of the 24th International Conference on Information Systems Development, International Conference on Information Systems Development, City University of Hong Kong, Harbin, China, pp. 333-344.
The aim of this study is to develop a unified model of initial trust for the adoption of internet banking services (IBS) in developing countries. In particular, three groups of factors have been investigated: trust literature, diffusion of innovation theory, and national culture, in order to reveal their effect on forming a customer's initial trust in IBS. We collected data using a survey and then analysed it using structural equation modelling. According to the obtained results, initial trust in internet banking services was significantly affected by: (i) factors obtained from the trust literature, which are disposition to trust, organisational structural assurance, and reputation. (ii) Relative advantages, which was adopted from the diffusion of innovation theory. (iii) Uncertainty avoidance, which is a dimension of national culture. Also, analysis of results showed a high impact of initial trust in IBS on the intention to use it.
However, unlike developed countries, we found that some factors not to have noticeable influence on initial trust in IBS, such as: technical structural assurance and individualism versus collectivism.
Alammari, AM & Chandran, D 2014, 'Populating Contents of the Saudi eLearning Objects Repository "Maknaz" from Information Technology & Knowledge Management Perspective', The 2nd Asia-Pacific Conference on Computer Aided System Engineering - APCASE 2014, Asia-Pacific Conference on Computer Aided System Engineering (APCASE), APCASE Foundation 2014, Bali Dynasty Resort, Bali, Indonesia, pp. 95-96.View/Download from: Publisher's site
E-Learning is an important tool for current learning and teaching processes. Learning Objects Repository (LOR) has been seen as a key factor in eLearning and knowledge management environment. Universities in Saudi Arabia have prioritized implementing eLearning in their development plans. However, current learning and teaching process in higher education in Saudi Arabia is still mostly traditional. Educational and information technologies adoption is slow due to the lack of awareness about the importance of collaborative learning that is mainly based on LORs knowledge and technical skills that educators and learners should have. There is a need to study the possible technical tools and approaches that can direct eLearning practices in Saudi Arabia to embrace the initiative of the Saudi National Learning Objects Repository "Maknaz" in order to collaboratively populate and digitalize its knowledge contents. Due to the slow adoption of technologies and knowledge management systems in Saudi higher education, it is important to analyze the academics and students' acceptance toward current eLearning environment implemented so far. This paper investigates what efforts have been made so far to implement eLearning and LORs technologies in Saudi Arabia; and suggests what is required from participants in the higher educational institutions to link these technologies to education and pedagogy practices based on an integrated knowledge management system with eLearning to creatively create and exchange new knowledge localized in LORs.
Chandran, D 2014, 'E-governance for efficient management to reduce corruption:An ICT driven paradigm', 2014 World Congress in Computer Science and Computer Engineering and Applied Computing, World Congress in Computer Science, Computer Engineering, and Applied Computing, CSREA Press, USA, Las Vegas, California, USA, pp. 88-94.
E-Governance to track and curtail unaccounted money is discussed. A new routine called Money card system using AAA for fund transfer is proposed. SaaS provided by cloud is used to compute the total possible income and expenditure. Service Oriented Architecture deployed in cloud architecture is proposed.
Chandran, D 2013, 'E-learning in Developing Countries:A Case Study', Proceedings of the 22nd IBIMA Conference, International Business Information Management, International Business Information Management Association, Rome, Italy, pp. 341-347.
Education is to be affordable and reachable to the learners at an affordable cost. An E-learning platform based on open standards with minimum initial cost of investment, will be able to educate people to achieve knowledge based economy. The current E-learning platforms require high initial cost on the infrastructure and software applications. Adoption of cloud computing can help the educational institutions in developing countries to reduce expenditure on infrastructure, software and human resources to a considerable extent. The author focuses on the higher education programs in India and suggests a framework for access along with equity and excellence. The paper also discusses the advantages of adopting cloud computing for educational institutions and suggests how institutions could migrate to the cloud.
Chandran, D & Alammari, AM 2013, 'The Adoption of Knowledge Management and Net Generation characteristics in E-Learning Communities in Saudi Arabia', Proceedings of the 21st International Business Information Management Association Conference (IBIMA), International Business Information Management, IBMA Publishing, Vienna, Austria, pp. 818-823.
E-Learning and Knowledge management are crucial for organizations due to the massive amount of knowledge that now exists within and outside an organization. This Paper analyses the current relationship between e-learning, knowledge management and Net-Generation. It identifies some of the future trends in designing effective E-Learning communities; and possible areas for improvement implementation through IT innovations in Saudi Arabia.
Chandran, D & Gowda, SK 2012, 'Adoption of cloud computing in outsourcing: A new model', Proceedings of the IADIS International Conference Information Systems 2012, IS 2012, International Association for Developement of the Information Society (IADIS) Conference, IADIS Press, Berlin, Germany, pp. 388-392.
© 2012 IADIS. The authors have discussed the evolution of computer manufacturing industry from the traditional model to the current lean and just-in-time manufacturing model. Information technology is outsourced to reduce cost. The outsourcing model evolution is influenced by technology changes. The paper gives an overview of cloud computing, the current outsourcing model and relates the transformation of computer manufacturing to transformation of the emerging outsourcing model due to cloud computing. The proposed outsourcing model based on cloud computing is discussed.
Chandran, D & Kempegowda, SM 2012, 'COMPATIBILITY OF ALIGNING E-LEARNING WITH EMERGING TECHNOLOGIES', EDULEARN12 Proceedings, 4th International Conference on Education and New Learning Technologies, IATED, Barcelona, Spain, pp. 4604-4610.
Technological innovation has given access to information anytime anywhere through various hand held devices. The content type has evolved from plain text to rich media. Content delivery is based on the user preference and their likings. Technology has also changed the job requirements, with relevant skills based on emerging technologies. Students and professionals need to acquire required skills that are relevant to the industry. Educational institutions will have to address the required training needs for specific job skills. Need arises to identify the use of emerging technologies in the digital economy. In this paper, the authors discuss e-learning based on industry needs using emerging technologies such as mobile, cloud, social media and business process management (BPM) tools. It further discusses the adoption of technological innovation, and how BPM tools can give more flexibility to change the delivery model, in turn change the learning pattern of students. A delivery model integrated with Social media, BPM tools hosted on portal server deployed on Cloud infrastructure accessible from internet browser and mobile devices is proposed.
Chandran, D & Kempegowda, SM 2012, 'Transforming the Educational System for the Digital Economy', The 18th IBIMA International conference proceedings, International Business Information Management, IBIMA, Istanbul, Turkey, pp. 714-720.
Chandran, D & Kempegowda, S 2010, 'Hybrid E-Learning Platform based on Cloud Architectural Model: A Proposal', Proceedings of the 2010 International Conference on Signal and Image Processing, International Conference on Signal and Image Processing, ICSIP 2010, RMD Engineering College, Chennai, India, pp. 534-537.
Education is to be affordable and able to reach the mass at an affordable cost. An E-learning platform based on open standards with minimum initial cost of investment, will be able to educate people to achieve knowledge based economy. The current E-learning platforms require high initial cost on the infrastructure and software applications. Adoption of cloud computing can help, educational institutions to reduce expenditure on infrastructure, software and human resources to a considerable extent. The authors focus on the current elearning architecture model and issues in current e-learning applications. The paper also discusses cloud computing concepts, and analyse advantages for adopting cloud computing. A model for e-learning applications based on cloud computing is proposed.
Chandran, D 2009, 'Social Networking on the Internet:Crisis puts a new face', Proceedings of the third International Conference on Internet Technologies and Applications (ITA 09), International Conference on Internet Technologies and Applications, Glyndwr University, Wrexham, UK, Wrexham, UK, pp. 367-375.
Over the past few years a dramatic increase in the use of Social networking websites, to the point in which it is considered unusually to not be part of one (or more) of them. Rather than attempt to explore a very specific section of social networking websites, I chose to look at some of the issues which have received some review over the past few years, and highlight some of the communication issues that result from the increased use of these websites. For this study, MySpace, Facebook and Friendster have been considered. Importance has been given to areas such as impression management, user profile, disclosure of personal information and role of these sites during the time of crisis. The paper suggests future areas of research.
Jesudoss, A, Sulaiman, A, Chandran, D & Raja, K 2009, 'Opportunity of Mobile Technologies towards the Excellence in the e-Governance of Rwanda', Proceedings of the International Conference on Millenium Development Goals (MDG) - The Role of ICT and other appropriate technologies, International Conference on Millenium Development Goals (MDG) - The Role of ICT and other appropriate technologies, Excel India Publishers, Chennai, India, pp. 18-26.
Chandran, D 2005, 'Cognitive Approach to decision making in e-business A Satisfaction Trust Model', Refereed Proceedings of the International Conference on Information and Communication Technology in Management 2005:Challenges and Prospects, International Conference on Information and Communication Technology in Management 2005:Challenges and Prospects, Multimedia University, Melaka, Malaysia, pp. 260-269.
Chandran, D 2005, 'Evaluation of e-commerce websites', General Online Research 2005: Proceedings, Seventh International Conference GOT-05, University of Zurich, Zurich, Switzerland, pp. 1-9.
Chandran, D 2004, 'Customers Confidence in E-business : An evaluation of Australian Practice. A case study', Shaping Business Strategy in a Networked World - Proceedings of ICEB2004, International Conference on e-Business, International Academic Publishers/Beijing World Publishing Corporation, Beijing, China, pp. 1030-1034.
Chandran, D 2004, 'Paradigm shift in e-culture in developing countries. A case study', Proceedings of the IADIS International Conference WWW/Internet 2004 Vol 1, IADIS International Conference WWW/Internet, International Association for development of the Information Society (IADIS), Madrid, Spain, pp. 254-261.
Chandran, D 2003, 'Non-English Speaking Background Parents' Perceptions of the Internet - A Case Study in a Primary School', Proceedings of the IADIS International Conference WWW/Internet 2003 Volume 2, IADIS International Conference WWW/Internet, IADIS Press, Algarve, Portugal, pp. 754-758.
Chandran, D 2002, 'E-Business Initiatives, A comparative study', Proceedings of International Conference on e-business., International Conference on E Business, Beijing Institute of Technology Press, Beijing, China, pp. 52-58.
Chandran, D 2002, 'E-business initiatives: A comparative study between India and Australia', PROCEEDINGS OF INTERNATIONAL CONFERENCE ON E-BUSINESS (ICEB2002), International Conference on E-Business (ICEB2002), BEIJING INST TECHNOLOGY PR, BEIJING, PEOPLES R CHINA, pp. 52-58.
Chandran, D & Thomas, S 2017, 'Modeling and analysis of bullwhip effect in medium scale industries.'.
One of the major deficiencies in a supply chain is the bullwhip effect which leads to a considerable amount of disturbance in the movement of goods as one moves up the chain from retailer to the manufacturer. The main purpose of this paper is to understand the bullwhip effect in a medium scale manufacturing industry and portray it with the results from the existing business process modeling. The model is built using CPN Tools and the data required for the simulation has been gathered from a metallic rake manufacturing industry (Cliopet) .We have restricted our analysis to a single product three-stage multi-dependent supply chain with one player at each stage – a manufacturer, a distributer and a retailer. Two main causes of the bullwhip effect: demand forecasting approach and type of ordering policy have been presented in the paper with a thorough analysis along with its adverse effect on the firm's reputation & overall growth in the market. The analysis and findings from this paper can help medium/small scale industries & start-ups to relate with their existing concerns and help associates better harmonise among the suppliers and customers in terms of delivery and overall service.
Honorary Internatonal Professor, Anna University, Chennai, India.
Visiting academic, University of Upper Austria
International Professor (honorary), SRM University, India.