Er, M & Morris, A 2015, 'Private Certification of Construction In NSW: The Strata Managers Perspective', Proceedings of the 47th IIER International Conference, Bangkok, Thailand, The IIER International Conference on Recent Innovations in Engineering and Technology, IRAJ, Bangkok, Thailand, pp. 31-35.
The introduction of private certification for construction work by the New South Wales (NSW) state government was aimed at improving turn-around times of building works certification whilst maintaining a consistent level of compliance with statutory building standards. A fundamental role of strata managers is to represent the owner's interests in maintaining a building once handed over on completion. This paper develops a pilot qualitative case study that explores the effect that private certification of construction work has had on the quality of completed construction works and the impact on the work of strata managers. The themes developed in the research indicates that strata managers believe the introduction of private certification has failed to maintain the quality of completed buildings with questions raised about both the building contractor and the private certifier with additional costs for repairs often bore by the owners. Strata managers drew a direct relationship between poor quality work resulting from private certification and an increase in their own workload.