The Exciting Future of Customer Experience Innovation
ISF's Dr. Michelle Zeibots will join the NSW Minister for Transport and Infrastructure, The Hon. Andrew Constance, and Susannah Le Bron and Tony Eid of Sydney Trains to explore a future where new technology can make innovation in transport customer service possible.
You are invited to our exciting presentation on the future of customer experience innovation in transport!
We will explore a future where new technology can help our customers during busy times to easily find the best time to travel, locate the best entry point into a station to finding a seat on a train.
We will showcase a live demonstration of the new technology that uses robotics, smart signage and passenger sensing devices being developed at UTS.
Hear from our panel of speakers including:
- The Hon. Andrew Constance MP, NSW Minister for Transport and Infrastructure
- Dr Michelle Zeibots, Research Director, UTS Transport Research Centre
- Susannah Le Bron, Executive Director, Customer Service Directorate, Sydney Trains
- Tony Eid, Executive Director, Future Network Delivery, Sydney Trains
Please join us for this exciting presentation about the ideas, technology and people making this future innovation in customer experience in transport possible.
For more information please visit click here.
This innovation is a partnership of Sydney Trains, Rail Manufacturing CRC* and UTS.
*The Rail Manufacturing CRC is funded by the Business Cooperative Research Centres Programme of the Federal Government’s Department of Industry, Innovation and Science. The Rail Manufacturing CRC exists to identify and support rail innovation and research partnerships between industry and educational institutes.