Turning ideas into human-centred outcomes with design thinking.
Written by Sophi Bruce on Aug 6, 2020
More than ever we are working in times of rapid change and ambiguity and to see opportunity in disruption is an imperative for leaders. However it is one thing to have a good idea and another thing to be able to put that idea into practice. Across sectors, design thinking is increasingly being used to help individuals, teams and organisations to approach work practices in a different way. Instead of the more traditional linear and solution driven ways of working, design thinking helps policy, strategy and plans to be developed and implemented with end-users in mind. This flipped approach helps to create trust, engagement and more sustainable and purposeful outcomes for citizens and stakeholders. Find out more >
How the public sector is engaging their community.
Written by Dr Helen Christensen on Jun 12, 2020
All over Australia, public organisations are getting better at engaging their communities. There are stories of councils working together with their communities to create innovative services and programs, state government departments asking people want they want before a decision (rather than trying to defend it afterwards) and people exclaiming with excitement “they actually listened to us”. Decision-makers, executives, public sector staff, consultants and public servants are all seeing the benefits of the approach – more sustainable outcomes, less unproductive conflict and better communities and places. Find out more >