Addressing the Workforce Issue in the Care Sector
Join UTS CBSI and BCCM for a presentation by Dr Guy Turnbull who will share his experience on the role of co-operative business models in the UK in the care industry.
Australian aged and disability care services are facing numerous workforce challenges including staff shortages, high turnover and low wages. With a revamped interest in the co-operative business model growing in Australia, now is a key time to consider the role it can play in addressing these issues in the care services industry.
Guy will discuss the role co-operative business models can play in creating an active and engaged workforce for Australian aged and disability care services. Speaking from his experience creating a co-operative care service in the UK, Care and Share Associates, Guy will share the lessons learnt and the implications this may have for Australia.
Following his address Guy will be joined by guests from the Aged Care and Co-op sectors for a panel discussion, moderated by CBSI Director Emmanuel Josserand. The guests on the panel are Robyn Kaczmarek, CEO and co-owner of , The Co-operative Life, Gillian McFee, advisor to BCCM, and Melina Morrison, CEO of BCCM.
Dr Guy Turnbull has been involved in the co-operative and social enterprise sector since 1988 and is a Social Entrepreneur and Former Managing Director of Care & Share Associates (CASA), an employee-owned social enterprise he helped to found in 2004.
He previously worked across the UK as a social economy consultant, specialising in business planning, social franchising and replication, programme leadership, training, research and strategic planning. His recent achievements include driving the growth of Care & Share Associates Ltd from a start-up pioneering social franchise to a £17m employee-owned social enterprise and creating ‘RED’ (Rapid Enterprise Development) Workshops, an innovative training approach to social enterprise development with people with a disability.
In 2016 Guy's work in the care sector was recognised by the Great British Care Awards, where he was national winner in the ‘Outstanding Contribution to Social Care’ category. He was also the winning UK national finalist in the prestigious global competition, ‘Entrepreneur of the Year’. In 2017 his work was recognised by Social Enterprise UK through the award of an Honorary Fellowship.
Robyn Kaczmarek is CEO and co-owner of aged care worker co-operative, The Co-operative Life a ground-breaking worker-owned community enterprise that is thriving in the NDIS environment.
The Co-operative Life is Robyn Kaczmarek’s brainchild; it is, in fact, her reaction to having been poorly treated as a support worker in an agency. The Co-operative Life delivers person-centred care in an employee-owned social care business in a range of community settings across Sydney and the New England region. It is based on a fundamental premise that engages employee owners to deliver a higher quality of care and support than more traditional forms of social care provision. Robyn is highly committed to person-centred active support and self-management of staff and thus improving the conditions of work for support workers in order to promote world-class quality care into the communities they serve. She brings great energy to the organisation approaching all tasks and people with integrity, compassion and humanity. Robyn strives to break the vicious cycle of poor work conditions for support workers which effectively leaves the mistreated to care for the vulnerable.
Gillian McFee is an adviser to the Business Council of Co-operatives and Mutuals (BCCM) chairing its Community Services Mutuals Task Force. Gillian led the BCCM’s role on the staff engagement stage for the CYS Mutual in South Australia which is Australia’s first employee mutual to form from the public service. Gillian discovered the power of member-ownership when she worked with the NRMA from 2011-2015. Gillian has since developed unique knowledge about how a particular form of mutual - where workers are the members, has been very successful in increasing the productivity of public services. Gillian blends her experience with formal qualifications in social work, urban planning and an MBA
Melina Morrison is CEO of Australia’s first peak body for co-operatives and mutuals, the Business Council of Co-operatives and Mutuals. She is an advocate for all forms of mutually owned enterprise and regularly appears in the media and other forums as a spokesperson for the sector. Melina has commissioned, edited and co-written the sector’s first national mapping reports.
Melina’s former roles in the co-operative sector include five years as editor of the flagship publication for the global peak body, the International Co-operative Alliance (ICA). Melina ran Australia’s Secretariat for the United Nations International Year of Co-operatives in 2012.