Withdrawal, Cancellation or Transfer of Registration
Should you need to withdraw, cancel or transfer your enrolment in a short course, the following conditions apply:
UTS Short Courses and Conferences
Written notice of withdrawal, cancellation or transfer must be provided to firstname.lastname@example.org. If the written notice is received:
more than 15 full working days* notice prior to the course commencement date: 100% of the course fee will be refunded or transferred;
between 1-15 full working days* prior to the commencement date: 80% of the course fee will be refunded or transferred;
less than 1 full working day* prior to the course commencement date: no refund will be given or transferred.
accessUTS Pty Ltd Corporate and VET Courses
(marked by a course code starting with AUC, AUV, FAC or TMA)
Written notice of withdrawal, cancellation or transfer must be provided to email@example.com. If the written notice is received:
more than 10 full working days* notice prior to the course commencement date: 100% of the course fee will be refunded or transferred;
between 5-10 full working days* prior to the commencement date: 50% of the course fee will be refunded or transferred;
less than 5 full working days* prior to the course commencement date: no refund will be given or transferred.
No refunds or transfers to another course can be made if a participant fails to attend a course.
Refunds will be processed within 15 working days from the course commencement date, or from the date written notification of cancellation is received. Refunds will not be given for non-attendance or cancellation after the commencement date.
UTS and accessUTS Pty Ltd reserve the right to cancel, postpone or re-schedule a short course if circumstances necessitate. A full refund of course fees only will be provided for the cancellation of any short course.
All prices for short courses include Goods and Services Tax (GST) where applicable.
UTS and accessUTS Pty Ltd may collect personal information about you when you register for a course on our website, when you deal with us over the telephone, send us correspondence (whether by letter, fax or e-mail) or when you have contact with us in person. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party, such as when a course registration is made for you by the organisation you work for. By providing your details to UTS and and accessUTS Pty Ltd, or consenting to having them provided on your behalf, you consent to UTS and and accessUTS Pty Ltd collecting, using and disclosing your personal information:
for the purpose of administering the short course you attend and purposes associated with your enrolment;
to provide educational services to you;
to send you information about UTS and accessUTS Pty Ltd courses and events that UTS and accessUTS Pty Ltd consider may be of interest to you;
where required to fulfil mandatory or contractual reporting requirements to Commonwealth and state government departments, statutory and regulatory bodies and their legitimate agents;
to offer additional services and facilities to support your studies;
in de-identified form, to assist in UTS and accessUTS Pty Ltd quality improvement initiatives;
for the purposes of continuing professional education and alumni affiliation (where applicable), or
to third party service providers engaged to provide services and support to, or for, UTS and accessUTS Pty Ltd, in which case UTS and accessUTS Pty Ltd will prohibit the third party from using personal information about you except for the specific purpose for which we supply it; and/or
where required by law.
UTS and accessUTS Pty Ltd will not otherwise, without your consent, use or disclose the information you provide for any other purpose.
If you do NOT wish to receive future promotional material about UTS and accessUTS Pty Ltd courses, then please click the opt-out option on the online registration page. You can also email firstname.lastname@example.org to unsubscribe at any time.
For more details of our privacy policies, see our privacy statement.
All persons who have registered in a UTS short course, seminar or conference, are recognised as UTS students and subject to UTS Student Rules.
If you have enrolled in a VET course through accessUTS (marked by a course code starting with AUV), please refer to the VET Learner Handbook.
UTS Short Courses
Telephone: +61 (02) 9514 2912 or +61 (02) 9514 2913
Monday to Friday 9am-5pm (AEST UTC/GMT+10)
accessUTS Pty Ltd VET and Corporate Courses
Telephone: +61 (02) 9514 3946 or +61 (02) 9514 9881
Monday to Friday 9am-5pm (AEST UTC/GMT+10)
or use our online enquiry form