The International Student Barometer (ISB) (opens an external site) is the largest survey of international students in the world. UTS has been participating since 2010.
The ISB survey is designed to gauge feedback on a range of aspects of your student experience. From your arrival at UTS, settling into and living in Sydney, and the support services we offer, to your satisfaction with our campus and facilities, the survey helps us to see if there are areas where we are not meeting expectations and review how we can improve the experience for current and future international students.
ISB results 2018
Thank you to all of you who completed the survey in 2018. Your feedback helps us to improve the services and support we offer you.
Your overall satisfaction with UTS in 2018 was 88%, which is consistent with the past few years.
This table shows how UTS has performed in the survey over the past nine years:
UTS continues to perform well overall; however, we always want to improve and add value to your experience.
Arrival at UTS and in Sydney
- Network Cafe, a free program that brings new students from overseas together with experienced UTS students (Peer Networkers) to help you settle into Sydney and the UTS community;
- Researchers’ Café, similar to Network Cafe, but for all currently enrolled HDR students;
- ActivateUTS offers events, social and sporting clubs, and other great activities, including tours of Sydney, with many of them free.
- UTS BUILD program offers opportunities to develop your leadership potential through a range of local and global opportunities. It's free to join!
Check out the Ways to meet people section on our website for more activities and ideas.
Airport pick-up service
UTS offers a free airport shuttle service from the airport to either UTS or a convenient Sydney CBD location.
The service is available for new international students who arrive two weeks prior to the start of the teaching session. Shuttle buses depart from 6.30am until 10pm daily.
Learning and teaching
Accommodation and living costs
One issue you raised is the cost of living - both on and off campus housing - and of living in Sydney. Although you rated the quality of and access to accommodation highly, you are concerned about the costs.
While the cost of living in Sydney is high, it is possible to find reasonably priced accommodation close to campus.
UTS’s Housing Service manages the UTS student residences on campus, as well as offering an online private listings service to help you locate short and long-term accommodation in the private rental market. They also help students locate a temporary place to stay upon arrival in Sydney and in their search for lease and share rental accommodation.
Follow the UTS Housing Service Facebook page (opens an external site) for information about finding decent, affordable accommodation with fellow students, and events and activities within housing and externally.
Your safety on and around campus
Generally you feel safe in Sydney and at UTS and you consider it a good place to be. UTS staff want you to feel safe on and around campus at all times. The Security shuttle bus is a courtesy service available to all UTS students and staff. The service runs between campus and nearby student accommodation seven nights a week from 6:30pm to 2am.
UTS Security also provides an after-hours escort service for all UTS staff and students. Members of our dedicated security team are available to escort you to UTS Buildings, UTS residences and Central Railway Station.
Academic and English support
The UTS HELPS service (Higher Education Language & Presentation Support) is dedicated to providing English-language and academic literacy support to UTS undergraduate and postgraduate coursework students via free non-credit programs and services. These include daily workshops, assignment advice, conversations@UTS and holiday courses, plus self-help learning resources.